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October 22nd, 2007, 9:37 AM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Sep 2007
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ftp, mail and cpanel not loading but website is
not sure if this has anything to do with this: http://surmunity.com/showthread.php?t=21973&page=2
my sites http://www.smash3d.net and http://www.dollcharm.com have, for the past few days, been working fine EXCEPT the ftp, mail and cpanel are ALL down. this is really frustrating because i have large payment emails coming through that need confirmation from paypal >.< if you need my username and all that or whatever then email me. |
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October 22nd, 2007, 1:01 PM
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#2 (permalink) |
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Surpass Fan
Comfy Contributor
Joined in Sep 2004
Hosted on Pass42
278 posts
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Please open a ticket with the help desk and Surpass will sort this out for you. These forums are for the most part user to user help. If you're having trouble with the help desk, remember you don't need to login to submit a ticket, just click on "Submit a Ticket".
I don't think your problem is the same as the link you posted. That thread describes an ongoing problem with the SH110 server. According the form on this page it looks like you site is hosted on the SH128 server.
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