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Old November 3rd, 2007, 10:44 AM   #1 (permalink)
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SH130 cPanel access issues...

I'm fairly new, registered slightly over a day ago and received my email with domain/hosting info and all. I could access my domain and uploaded files through cPanel and FTP for awhile... then I was disconnected, and I haven't been able to reconnect for quite a while.

Is the server just down or something...?
sorry ^^U I'm still fairly new to all these domain/hosting issues...
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Old November 3rd, 2007, 1:25 PM   #2 (permalink)
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No webaddress makes it hard to help. But as I'm on SH130 myself, I can tell you that the server is up and running just fine and I can access cPanel, FTP and my website.
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Old November 3rd, 2007, 5:39 PM   #3 (permalink)
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I experienced slow loading or stalled cPanel, only problem is I don't remember which server it was on, it was late last night or in the wee hours of this morning.

I didn't submit a ticket as it was not long.
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Old November 3rd, 2007, 6:15 PM   #4 (permalink)
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ceo: Like I said, I'm still new here so it's probably being set up for now... the registered domain is www.ice-berry.net.

It's been hours, and I still can't access the cPanel or FTP at all. :/ I tried to login to submit a ticket and it told me that my email was not registered instead. >_>;
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Old November 3rd, 2007, 6:22 PM   #5 (permalink)
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Disregard the login, just submit a ticket without logging in.
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Old November 3rd, 2007, 6:25 PM   #6 (permalink)
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Alright, I will. Thanks ^^;
I thought you had to login or they wouldn't process the ticket or something. :x
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Old November 3rd, 2007, 9:00 PM   #7 (permalink)
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Quote:
Originally Posted by Yumie View Post
Alright, I will. Thanks ^^;
I thought you had to login or they wouldn't process the ticket or something. :x
When you email support it sets up your account on the help desk with the email address you use.
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Old November 3rd, 2007, 9:04 PM   #8 (permalink)
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I also have a shared site on SH130 - it has been up and down repeatedly for the last few days. At the moment I cannot access any content on it.
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Old November 3rd, 2007, 9:23 PM   #9 (permalink)
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I've been watching sh130 since about 1PM today, and have not noticed any issues with it. I just logged into WHM and was able to successfully access over 20 sites hosted on this server.
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