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Shared Hosting Questions about your shared hosting account.

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Old December 14th, 2007, 2:34 PM   #1 (permalink)
rey
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Payments

Hey...I'm new to the whole Surpass community, I was browsing for hosting and a friend told me about you guys. So I just purchased 1 month? of Surpass hosting, which costed 3 dollars and something cents for the days of this month I'm supposing...do I have to manually pay monthly or is it automatically charged from my Paypal? Anyway, I'm still waiting my 24 to 48 hours for the hosting information.

Thanks. =]
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Old December 14th, 2007, 2:43 PM   #2 (permalink)
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With our new billing system, payments are automatically charged to your account. You are able to manage them though, by logging into the client area for billing.
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Old December 14th, 2007, 3:38 PM   #3 (permalink)
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Thank you very much.
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Old December 14th, 2007, 3:47 PM   #4 (permalink)
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Also Rey, You will get a prorated invoice until the 1st of the month as our dates are all due to renew on the first. Once that is done, 5 days prior you will receive your invoice for which you can pay either by credit card or paypal.
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Old December 14th, 2007, 3:54 PM   #5 (permalink)
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Quote:
Originally Posted by Alex View Post
Also Rey, You will get a prorated invoice until the 1st of the month as our dates are all due to renew on the first. Once that is done, 5 days prior you will receive your invoice for which you can pay either by credit card or paypal.
Sounds perfect What happens if it's late? Any late fee's? Cancellation?
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Old December 14th, 2007, 3:57 PM   #6 (permalink)
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If not dedicated, then your account will be suspended. But of course, notices will be sent first so you know ahead of time.
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Old December 14th, 2007, 3:58 PM   #7 (permalink)
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Quote:
Originally Posted by Roxy View Post
If not dedicated, then your account will be suspended. But of course, notices will be sent first so you know ahead of time.
Ouch. K I'll keep that in mind
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Old December 14th, 2007, 4:05 PM   #8 (permalink)
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If you have anymore questions, please do not hesitate to ask! =)
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Old December 15th, 2007, 2:05 PM   #9 (permalink)
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Hey. I'm having trouble, where should I post this at? Well I'll show you what I'm talking about meanwhile:

When I open PHPMYADMIN I get an error:

Cannot start session without errors, please check errors given in your PHP and/or webserver log file and configure your PHP installation properly.

That's not an error caused by me right? Lol

Also having trouble with Fantastico De Luxe, everything shows up in errors >;(

Last edited by rey; December 15th, 2007 at 2:07 PM..
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