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Old December 19th, 2007, 4:18 PM   #10 (permalink)
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Quote:
Originally Posted by Mike View Post
All fixed
.htaccess was corrupt. They may have happened when you installed wordpress.


Nice job Keleigh, want a job?
Thank you. :-)

I am looking to bless Orlando with my residence permanently in the near future. So you never know. :-)
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Old December 19th, 2007, 4:21 PM   #11 (permalink)
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Quote:
Originally Posted by Mike View Post
All fixed
.htaccess was corrupt. They may have happened when you installed wordpress.


Nice job Keleigh, want a job?
I had no problem with my site yesterday at all. i didn't reinstall wordpress today. i only made some database changes... but it may have had a residual effect with the plugin i installed.

Keleigh had me thinking, but i didn't want to attempt this. that i could've just restored the .htaccess file, too.

again, thanks MIKE! you're the best!!!
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Old December 19th, 2007, 4:22 PM   #12 (permalink)
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Quote:
Originally Posted by Mike View Post
As for the multiple ticket issue

SYW-713854 allocated memory size message 18 Dec 2007 12:17 AM Support Division On Hold High
UVF-587174 tracert shows domain is now at Surpass, but i can't access it yet 18 Dec 2007 09:08 PM Support Division On Hold High
JVR-668105 tracert shows domain is now at Surpass, but i can't access it yet 18 Dec 2007 09:32 PM Support Division On Hold High
NBB-499655 500 internal server error - BACON SH132 19 Dec 2007 02:13 PM 3rd Level Support Open High
ERD-173846 500 internal server error - BACON SH132 19 Dec 2007 02:35 PM Support Division Open High
QLG-364568 500 internal server error - BACON SH132 19 Dec 2007 02:41 PM Support Division Open High

We are not having any issues with our helpdesk but i do see multiple tickets being submitted. Hmm
Sure you are not submitting multiple tickets accidentally
I try not to refresh the page... I use the navigation menu bar to go back to a previous screen. I dunno what was going on there. But thanks again!
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Old December 20th, 2007, 3:22 PM   #13 (permalink)
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Umm, I have the same problem with my account.
I tried installing a ruby on rails application from the cpanel, and when I tried to view the URL in my browser, it gave me a 500 error.

After I deleted my .htaccess file, it worked, but I need that file for my main website to work!
I'm guessing my htaccess file is also corrupt... But how can I fix this?
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