itisonlyatest

I thought he was implying I use profanity so I said he was stupid. I have not been rude once in this thread except where I was called stupid.

H

Let me get this straight.... You call him stupid and make an assumption as to him referring to profanity (which there's no hint of that in his post). He replies, calling you stupid for making the assumption. You get pissed off because he called you stupid, yet he played it pretty cool.

Yeah, okay. That's pretty awesome.

removed

That's quite an inaccurate assumption. We all come to the forums on our own time to help out -- not because posting here is a required part of our job (it isn't), but because we genuinely want to help out. You're never going to have much luck getting help here if your approach is to be rude and unreasonable.

I understand that you're not satisfied with the service at this point, but you have to be respectful if you want other people to respect you.

With that said, I'm looking into the mod_sec rules in this server. I'll let you know if I find what's causing you to get blocked.

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Unofficial = No official support. Support requests can be submitted to our helpdesk.

itisonlyatest

I was wrong I admited it already. But I should never be called stupid by a staffer. Your customer service sucks.

Kickersny.com

I don't care who's wrong and who's right in this thread, but I'm pretty sure I would follow removed to the ends of the earth.

Well, as far as I could drive before I got bored, anyway.

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- Evan Charlton | [site] | Server - SH58

H

That's some crush you have on removed, KNY.

And you think it's fair to call a staffer wrong? Perhaps you should apologize instead of just admitting you were wrong.

twirp

It doesn't really help that you insulted someone who was trying to help you. You called him stupid first which was a stupid thing to do. He asked a simple question which didn't require such a rude answer. It was wrong to call you stupid as well, but you reap what you sow.

A peaceful conversation leads to a better response.

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itisonlyatest

Nope I don't think its fair to call a staffer stupid. But i'm the customer. The customer is supposed to be always right. I know you guys are all Surpass fanboys but what would you do if another company called you stupid just because you did the same to them???

You wouldn't care what you had said to them, only what they told you.

DewKnight

personally I've been hoping people will get over "the customer is always right". because they aren't. they are rarely right, and sometimes they need to be told it.

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