Register or have you forgotten your password?
Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog!
| Welcome! Please register to access all of our features.
| Shared Hosting Questions about your shared hosting account. |
 |
|
|
LinkBack | Thread Tools | Search this Thread |
May 23rd, 2008, 1:19 PM
|
#1 (permalink) |
|
Registered User
Seasoned Poster
Joined in Jun 2004
Lives in Bristol, UK
Hosted on pass4
31 posts
Gave thanks: 0
Thanked 0 times
|
Problem on pass26
From IP address:
92.236.84.152 Tracert - note DNS issue: D:\Users\John>tracert www.absolutelypc.co.uk Unable to resolve target system name www.absolutelypc.co.uk. D:\Users\John>tracert 72.29.68.99 Tracing route to pass26.dizinc.com [72.29.68.99] over a maximum of 30 hops: 1 17 ms 8 ms 11 ms 10.45.144.1 2 10 ms 11 ms 8 ms gsr01-az.blueyonder.co.uk [62.30.64.33] 3 27 ms 24 ms 26 ms aztw-t3core-1a-ge-010-0.inet.ntl.com [80.1.240.6 9] 4 27 ms 24 ms 25 ms win-bb-a-so-200-0.inet.ntl.com [213.105.175.157] 5 27 ms 27 ms 27 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234] 6 14 ms 14 ms 13 ms 195.50.91.129 7 14 ms 13 ms 18 ms ae-31-51.ebr1.London2.Level3.net [4.68.117.30] 8 32 ms 15 ms 17 ms ae-1-100.ebr1.London2.Level3.net [4.69.132.121] 9 21 ms 21 ms 32 ms ae-2.ebr1.Paris1.Level3.net [4.69.133.93] 10 20 ms 32 ms 21 ms ae-1-100.ebr2.Paris1.Level3.net [4.69.133.82] 11 97 ms 107 ms 109 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1 50] 12 101 ms 109 ms 94 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1 50] 13 97 ms 108 ms 109 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85] 14 112 ms 123 ms 109 ms ae-71-70.ebr1.Atlanta2.Level3.net [4.69.138.18] 15 158 ms 116 ms 147 ms ae-1-8.bar1.Orlando1.Level3.net [4.69.137.149] 16 120 ms 120 ms 119 ms ae-1-8.bar1.Orlando1.Level3.net [4.69.137.149] 17 140 ms 118 ms 118 ms ae-9-9.car2.Orlando1.Level3.net [4.69.133.69] 18 122 ms 124 ms * HOSTDIME.car2.Orlando1.Level3.net [4.79.118.38] 19 271 ms 357 ms 313 ms HOSTDIME.car2.Orlando1.Level3.net [4.79.118.38] 20 122 ms * 123 ms pass26.dizinc.com [72.29.68.99] Trace complete. Well done on the speedy information that has been circulated regarding this problem - we can live with downtime if we are kept informed as to the progress. |
|
    
|
|
May 23rd, 2008, 6:09 PM
|
#2 (permalink) |
|
Registered User
Seasoned Poster
Joined in Jun 2004
Lives in Bristol, UK
Hosted on pass4
31 posts
Gave thanks: 0
Thanked 0 times
|
Please update
Although this was reported over 4hours ago it appears that Pass26 still is not on your list. Could you please add it to you list of servers to look at as I now have clients asking..."how long"
Thank you |
|
|
|
|
May 24th, 2008, 3:09 AM
|
#3 (permalink) |
|
Surpass Abuse Admin
Super #1
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,797 posts
Gave thanks: 11
Thanked 278 times
|
This server is still having a few issues. Our NOC staff is checking it out in just a few minutes.
__________________
Unofficial IRC Channel: #surpass  EFNetUnofficial = No official support. Support requests can be submitted to our helpdesk. |
|
|
|
|
May 24th, 2008, 3:20 AM
|
#5 (permalink) | |
|
Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
|
Quote:
__________________
|
|
|
|
|
May 24th, 2008, 4:18 AM
|
#6 (permalink) |
|
Surpass Abuse Admin
Super #1
Joined in Mar 2005
Lives in Houston, TX
Hosted on NONE
7,797 posts
Gave thanks: 11
Thanked 278 times
|
Go Kayla!
__________________
Unofficial IRC Channel: #surpass EFNetUnofficial = No official support. Support requests can be submitted to our helpdesk. |
|
|
|
