[Resolved] surmunity.com up and down

Schmoo · May 23rd, 2008, 4:29 PM

Down more than up. Hard to get updates.

UPDATES? PLEASE?

If we have something we can at least tell our customers, alot of heat would be lifted.

tjpeople · May 23rd, 2008, 4:36 PM

surpasshosting.com also up and down.

if they cant keep their own sites up, no hope for us.

**FyreFox** · May 23rd, 2008, 4:42 PM

I really hope you guys have already read this thread regarding the issues going on...

[Data Center Update]

Schmoo · May 23rd, 2008, 4:44 PM

Yes we've read it and were directed to continue posting here if still experiencing problems, and we are so we did.

**FyreFox** · May 23rd, 2008, 4:59 PM

Quote:

Originally Posted by Schmoo

Yes we've read it and were directed to continue posting here if still experiencing problems, and we are so we did.

It will help though if you would keep it with just YOUR servers that are down. I'm sure they are quite aware that Surmunity is up and down as they have to come here to check the threads in this forum.

SnakeMan · May 23rd, 2008, 5:03 PM

Quote:

Originally Posted by FyreFox

I really hope you guys have already read this thread regarding the issues going on...

[Data Center Update]

I've read it but it is now 2 hours later and no update to that thread. First all the problems with PASS61, which by the way is also down now, and now this. It sure would be nice to have an occasional update to that thread... as well as access to the surmunity sever instead of all the time outs which will probably kill this post. Why not use a mass mail to the customers letting them know what is going on? What is the purpose of the contact email address we must provide if it isn't used for emergencies like this?

**FyreFox** · May 23rd, 2008, 7:00 PM

Quote:

Originally Posted by SnakeMan

I've read it but it is now 2 hours later and no update to that thread. First all the problems with PASS61, which by the way is also down now, and now this. It sure would be nice to have an occasional update to that thread... as well as access to the surmunity sever instead of all the time outs which will probably kill this post. Why not use a mass mail to the customers letting them know what is going on? What is the purpose of the contact email address we must provide if it isn't used for emergencies like this?

you know, it's funny you mention that...
http://www.surmunity.com/i-wish-surp...ats-going.html

Got shot down.

I didn't know anything was down until i checked the message board this afternoon at work... I check my e-mail every hour though. It would've been nice for the heads up instead of finding out here hours later. But whatever.

SnakeMan · May 23rd, 2008, 7:09 PM

Quote:

Originally Posted by FyreFox

you know, it's funny you mention that...
http://www.surmunity.com/i-wish-surp...ats-going.html

Got shot down.

I didn't know anything was down until i checked the message board this afternoon at work... I check my e-mail every hour though. It would've been nice for the heads up instead of finding out here hours later. But whatever.

Perhaps it's about time it got un-shot down!

**Kayla** · May 23rd, 2008, 7:11 PM

Our Announcements forum can be subscribed to - instant email alerts. That's what it's there for

But if no one subscribes then they won't get the emails.

Surmunity is still up and down I think it is still database related. It has not made my job any easier today.. or yours. I am sorry about that.

May 23rd, 2008, 4:29 PM	#1 (permalink)
Schmoo Registered User Fresh Surpasser Joined in Nov 2005 26 posts Gave thanks: 1 Thanked 0 times	[Resolved] surmunity.com up and down Down more than up. Hard to get updates. UPDATES? PLEASE? If we have something we can at least tell our customers, alot of heat would be lifted.

May 23rd, 2008, 4:42 PM	#3 (permalink)
FyreFox Undercover Genius Super #1 Joined in May 2003 Lives in Tampa, FL Hosted on Vanilla 3,022 posts Gave thanks: 27 Thanked 37 times	I really hope you guys have already read this thread regarding the issues going on... [Data Center Update] __________________ When one door of happiness closes, another opens; but often we look so long at the closed door that we do not see the one which has been opened for us. - Helen Keller

May 23rd, 2008, 7:11 PM	#9 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Our Announcements forum can be subscribed to - instant email alerts. That's what it's there for But if no one subscribes then they won't get the emails. Surmunity is still up and down I think it is still database related. It has not made my job any easier today.. or yours. I am sorry about that. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

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May 23rd, 2008, 4:36 PM	#2 (permalink)
tjpeople Registered User Fresh Surpasser Joined in Oct 2005 17 posts Gave thanks: 1 Thanked 0 times	surpasshosting.com also up and down. if they cant keep their own sites up, no hope for us.

May 23rd, 2008, 4:44 PM	#4 (permalink)
Schmoo Registered User Fresh Surpasser Joined in Nov 2005 26 posts Gave thanks: 1 Thanked 0 times	Yes we've read it and were directed to continue posting here if still experiencing problems, and we are so we did.

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