Any problems on SH91?

snakeyez.us · May 29th, 2008, 4:45 PM

I've been having sporadic issues with my websites hosted on SH91 for the past few days.

Yesterday, they were so slow to respond that they timed out. When they finally returned, anything that used PHP took super long to ever work, like my Gallery and my Simple Machines Forum. On top of that, my SMF database became corrupt somehow and I had to repair it.

Support said the server wasn't down nor did it have any unusually high traffic at the time.

Now, today, the same thing is happening. All of my sites on SH91 are timing out. I've put in another trouble ticket. I don't mind small things going wrong every now and then, but I'm beginning to think something major is happening here.

http://www.snakeyez.us
http://www.deanforestryservices.com
http://www.submarinemuseums.org

I don't know if it's me or the servers or something inbetween. Here is a tracert to snakeyez.us:

Tracing route to snakeyez.us [72.29.92.31]
over a maximum of 30 hops:

1 49 ms 49 ms 51 ms 68.216.200.148
2 52 ms 52 ms 53 ms 68.216.200.89
3 74 ms 74 ms 74 ms ixc01jan-ge-1-0-2.bellsouth.net [205.152.241.130]
4 74 ms 75 ms 75 ms axr01mgm-so-0-1-0.bellsouth.net [65.83.239.52]
5 62 ms 62 ms 63 ms axr00aep-so-2-0-0.bellsouth.net [65.83.236.38]
6 75 ms 76 ms 76 ms pxr00ash-so-3-0-0.bellsouth.net [65.83.236.206]
7 83 ms 75 ms 75 ms peer-01-ge-3-1-0-14.asbn.twtelecom.net [66.192.252.236]
8 107 ms 108 ms 108 ms 66.192.243.194
9 146 ms 121 ms 119 ms 66.162.30.58
10 121 ms 120 ms 120 ms sh91.surpasshosting.com [72.29.92.31]

Trace complete.

Here's a tracert to google.com:

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 50 ms 49 ms 49 ms 68.216.200.148
2 52 ms 52 ms 51 ms 68.216.200.89
3 63 ms 63 ms 67 ms ixc01jan-ge-1-0-2.bellsouth.net [205.152.241.130]
4 83 ms 62 ms 62 ms axr01mgm-so-0-1-0.bellsouth.net [65.83.239.52]
5 62 ms 63 ms 63 ms axr00aep-so-2-0-0.bellsouth.net [65.83.236.38]
6 62 ms 64 ms 62 ms axr01aep-ge-5-0-0.bellsouth.net [65.83.238.35]
7 64 ms 67 ms 63 ms AXR00AEP-0-1-1.bellsouth.net [65.83.236.52]
8 64 ms 63 ms 88 ms 65.83.239.247
9 64 ms 63 ms 100 ms 72.14.239.100
10 95 ms 80 ms 81 ms 66.249.95.148
11 112 ms 113 ms 101 ms 72.14.238.90
12 103 ms 105 ms 103 ms 72.14.238.90
13 110 ms 108 ms 108 ms py-in-f99.google.com [64.233.167.99]

Trace complete.

snakeyez.us · May 29th, 2008, 4:54 PM

Now it's down completely, and my SMF just emailed me saying something was wrong with my database.

**removed** · May 29th, 2008, 5:10 PM

The server was rebooted about 5 minutes ago. Looking into it now to see what's up...

**removed** · May 29th, 2008, 5:23 PM

Okay, looks like 3rd Level Support is working on getting things going again. Please post back if this isn't resolved within the next hour, and I'll gladly have another look at it.

snakeyez.us · May 29th, 2008, 5:27 PM

Thank you, removed.

I just don't understand what's causing this stuff. Right now, my pages are loading again, but nothing can interact with the database (Gallery, SMF).

People that frequent my forum are getting tired of the downtime and the slowdowns. I thought they might be crazy at first, but lately I've been seeing it myself. This is not like Surpasshosting at all.

**removed** · May 29th, 2008, 5:29 PM

3rd Level is working on MySQL right now -- it seems to be a configuration issue. Everything should be working again in just a bit. If you see any slowdowns later today, please let me know and I'll check it out again to see if anyone is abusing resources.

snakeyez.us · May 29th, 2008, 5:31 PM

Cool thanks. I was suspecting abuse of some kind, maybe if it is you guys can track it down. I've had to ban an IP or two from my forum lately.

wifispy · May 29th, 2008, 6:00 PM

Thanks for the updates,

I think I should upgrade to a VPS

snakeyez.us · May 29th, 2008, 6:06 PM

As of 4:05 PM central, things are almost back up to speed. I hope this doesn't happen again tomorrow.

Did anyone find anything wrong? There has been a monkeywrench in the server for a while I believe.

May 29th, 2008, 4:45 PM	#1 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 104 posts Gave thanks: 12 Thanked 4 times	Any problems on SH91? I've been having sporadic issues with my websites hosted on SH91 for the past few days. Yesterday, they were so slow to respond that they timed out. When they finally returned, anything that used PHP took super long to ever work, like my Gallery and my Simple Machines Forum. On top of that, my SMF database became corrupt somehow and I had to repair it. Support said the server wasn't down nor did it have any unusually high traffic at the time. Now, today, the same thing is happening. All of my sites on SH91 are timing out. I've put in another trouble ticket. I don't mind small things going wrong every now and then, but I'm beginning to think something major is happening here. http://www.snakeyez.us http://www.deanforestryservices.com http://www.submarinemuseums.org I don't know if it's me or the servers or something inbetween. Here is a tracert to snakeyez.us: Tracing route to snakeyez.us [72.29.92.31] over a maximum of 30 hops: 1 49 ms 49 ms 51 ms 68.216.200.148 2 52 ms 52 ms 53 ms 68.216.200.89 3 74 ms 74 ms 74 ms ixc01jan-ge-1-0-2.bellsouth.net [205.152.241.130] 4 74 ms 75 ms 75 ms axr01mgm-so-0-1-0.bellsouth.net [65.83.239.52] 5 62 ms 62 ms 63 ms axr00aep-so-2-0-0.bellsouth.net [65.83.236.38] 6 75 ms 76 ms 76 ms pxr00ash-so-3-0-0.bellsouth.net [65.83.236.206] 7 83 ms 75 ms 75 ms peer-01-ge-3-1-0-14.asbn.twtelecom.net [66.192.252.236] 8 107 ms 108 ms 108 ms 66.192.243.194 9 146 ms 121 ms 119 ms 66.162.30.58 10 121 ms 120 ms 120 ms sh91.surpasshosting.com [72.29.92.31] Trace complete. Here's a tracert to google.com: Tracing route to google.com [64.233.167.99] over a maximum of 30 hops: 1 50 ms 49 ms 49 ms 68.216.200.148 2 52 ms 52 ms 51 ms 68.216.200.89 3 63 ms 63 ms 67 ms ixc01jan-ge-1-0-2.bellsouth.net [205.152.241.130] 4 83 ms 62 ms 62 ms axr01mgm-so-0-1-0.bellsouth.net [65.83.239.52] 5 62 ms 63 ms 63 ms axr00aep-so-2-0-0.bellsouth.net [65.83.236.38] 6 62 ms 64 ms 62 ms axr01aep-ge-5-0-0.bellsouth.net [65.83.238.35] 7 64 ms 67 ms 63 ms AXR00AEP-0-1-1.bellsouth.net [65.83.236.52] 8 64 ms 63 ms 88 ms 65.83.239.247 9 64 ms 63 ms 100 ms 72.14.239.100 10 95 ms 80 ms 81 ms 66.249.95.148 11 112 ms 113 ms 101 ms 72.14.238.90 12 103 ms 105 ms 103 ms 72.14.238.90 13 110 ms 108 ms 108 ms py-in-f99.google.com [64.233.167.99] Trace complete. __________________ LanceDean.com An index to my many domains and places on the web, hosted on SH142 (66.7.205.59)

May 29th, 2008, 4:54 PM	#2 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 104 posts Gave thanks: 12 Thanked 4 times	Now it's down completely, and my SMF just emailed me saying something was wrong with my database. Attached Thumbnails __________________ LanceDean.com An index to my many domains and places on the web, hosted on SH142 (66.7.205.59)

May 29th, 2008, 5:10 PM	#3 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	The server was rebooted about 5 minutes ago. Looking into it now to see what's up... __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

May 29th, 2008, 5:23 PM	#4 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	Okay, looks like 3rd Level Support is working on getting things going again. Please post back if this isn't resolved within the next hour, and I'll gladly have another look at it. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

May 29th, 2008, 5:27 PM	#5 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 104 posts Gave thanks: 12 Thanked 4 times	Thank you, removed. I just don't understand what's causing this stuff. Right now, my pages are loading again, but nothing can interact with the database (Gallery, SMF). People that frequent my forum are getting tired of the downtime and the slowdowns. I thought they might be crazy at first, but lately I've been seeing it myself. This is not like Surpasshosting at all. __________________ LanceDean.com An index to my many domains and places on the web, hosted on SH142 (66.7.205.59)

May 29th, 2008, 5:29 PM	#6 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX Hosted on NONE 7,797 posts Gave thanks: 11 Thanked 278 times	3rd Level is working on MySQL right now -- it seems to be a configuration issue. Everything should be working again in just a bit. If you see any slowdowns later today, please let me know and I'll check it out again to see if anyone is abusing resources. __________________ Unofficial IRC Channel: #surpass EFNet Unofficial = No official support. Support requests can be submitted to our helpdesk.

May 29th, 2008, 5:31 PM	#7 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 104 posts Gave thanks: 12 Thanked 4 times	Cool thanks. I was suspecting abuse of some kind, maybe if it is you guys can track it down. I've had to ban an IP or two from my forum lately. __________________ LanceDean.com An index to my many domains and places on the web, hosted on SH142 (66.7.205.59)

May 29th, 2008, 6:00 PM	#8 (permalink)
wifispy Registered User Fresh Surpasser Joined in Nov 2007 4 posts Gave thanks: 0 Thanked 0 times	Thanks for the updates, I think I should upgrade to a VPS __________________ [SH91] wifi-spy.org, Formatwarcentral.com

May 29th, 2008, 6:06 PM	#9 (permalink)
snakeyez.us Registered User Comfy Contributor Joined in Jan 2006 Lives in Mississippi Hosted on SH142 104 posts Gave thanks: 12 Thanked 4 times	As of 4:05 PM central, things are almost back up to speed. I hope this doesn't happen again tomorrow. Did anyone find anything wrong? There has been a monkeywrench in the server for a while I believe. __________________ LanceDean.com An index to my many domains and places on the web, hosted on SH142 (66.7.205.59)

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