Can't Upload? (sh128)

Max Pandemonium · June 9th, 2008, 12:58 PM

I've having an issue with uploading any content onto my site. I've tried using the upload feature of the cPanel File Manager as well as simple console FTP. The File Manage just sits with the progress bar at 0% and FTP never gets beyond "Connecting to port 5001..."

Any ideas? I'm at a loss.

Everything else seems to be working fine. Pages load, albeit perhaps a little slow, and no issues with php, etc.

www.wisesigns.com

**Roxy** · June 9th, 2008, 1:04 PM

Try using port 21 instead of 5001

Max Pandemonium · June 9th, 2008, 1:08 PM

I'm connecting to Surpass on port 21, the line above (port 5001) is the port on *my* end.

**Roxy** · June 9th, 2008, 1:10 PM

hmm...strange and you've been able to connect fine before, right?

I would submit a ticket to support about this.
http://desk.surpasshosting.com/

Max Pandemonium · June 9th, 2008, 1:31 PM

Oh yeah, never a problem there. It was working fine this morning even. Now sh128 once again seems to be moving quite slowly.

Max Pandemonium · June 9th, 2008, 1:42 PM

Just tried again. My other site on sh128 is also crawling. cPanel is slow and for some reason the File Manager has a different layout. Maybe I'm just losing my marbles. I'll give it a few before I open a ticket.

**Roxy** · June 9th, 2008, 2:02 PM

the domain you posted above, loads up fast for me. I know there are two versions for the File Manager within your cPanel, don't know if you might have clicked one version and then the other and noticed the difference.

Max Pandemonium · June 9th, 2008, 2:15 PM

You know, there's nothing worse than compounding a problem with another problem. I think you're right, I probably opened the Legacy File Manager by mistake while rushing to try to upload once more before lunch. cPanel is currently loading so slow it's unusable. I'm certain this isn't just me being silly, it's time to open a ticket. Thanks for the help, Rox.

**Roxy** · June 9th, 2008, 2:23 PM

No problem...for the little help I offered. >_> Good luck though, I'm sure support will have a solution! =D

June 9th, 2008, 12:58 PM	#1 (permalink)
Max Pandemonium Registered User Fresh Surpasser Joined in Sep 2007 Hosted on sh128 16 posts Gave thanks: 2 Thanked 1 Time in 1 Post	Can't Upload? (sh128) I've having an issue with uploading any content onto my site. I've tried using the upload feature of the cPanel File Manager as well as simple console FTP. The File Manage just sits with the progress bar at 0% and FTP never gets beyond "Connecting to port 5001..." Any ideas? I'm at a loss. Everything else seems to be working fine. Pages load, albeit perhaps a little slow, and no issues with php, etc. www.wisesigns.com

June 9th, 2008, 1:04 PM	#2 (permalink)
Roxy URB4N 5K1LLZ Super #1 Joined in Sep 2005 Lives in Orlando, FL Hosted on SH63 2,656 posts Gave thanks: 81 Thanked 128 times	Try using port 21 instead of 5001 __________________ Roxanne Urban Roxy -Personal Blog SH63 - the best darn shared server!

June 9th, 2008, 1:10 PM	#4 (permalink)
Roxy URB4N 5K1LLZ Super #1 Joined in Sep 2005 Lives in Orlando, FL Hosted on SH63 2,656 posts Gave thanks: 81 Thanked 128 times	hmm...strange and you've been able to connect fine before, right? I would submit a ticket to support about this. http://desk.surpasshosting.com/ __________________ Roxanne Urban Roxy -Personal Blog SH63 - the best darn shared server!

June 9th, 2008, 2:02 PM	#7 (permalink)
Roxy URB4N 5K1LLZ Super #1 Joined in Sep 2005 Lives in Orlando, FL Hosted on SH63 2,656 posts Gave thanks: 81 Thanked 128 times	the domain you posted above, loads up fast for me. I know there are two versions for the File Manager within your cPanel, don't know if you might have clicked one version and then the other and noticed the difference. __________________ Roxanne Urban Roxy -Personal Blog SH63 - the best darn shared server!

June 9th, 2008, 2:23 PM	#9 (permalink)
Roxy URB4N 5K1LLZ Super #1 Joined in Sep 2005 Lives in Orlando, FL Hosted on SH63 2,656 posts Gave thanks: 81 Thanked 128 times	No problem...for the little help I offered. >_> Good luck though, I'm sure support will have a solution! =D __________________ Roxanne Urban Roxy -Personal Blog SH63 - the best darn shared server!

June 9th, 2008, 1:08 PM	#3 (permalink)
Max Pandemonium Registered User Fresh Surpasser Joined in Sep 2007 Hosted on sh128 16 posts Gave thanks: 2 Thanked 1 Time in 1 Post	I'm connecting to Surpass on port 21, the line above (port 5001) is the port on my end.

June 9th, 2008, 1:31 PM	#5 (permalink)
Max Pandemonium Registered User Fresh Surpasser Joined in Sep 2007 Hosted on sh128 16 posts Gave thanks: 2 Thanked 1 Time in 1 Post	Oh yeah, never a problem there. It was working fine this morning even. Now sh128 once again seems to be moving quite slowly.

June 9th, 2008, 1:42 PM	#6 (permalink)
Max Pandemonium Registered User Fresh Surpasser Joined in Sep 2007 Hosted on sh128 16 posts Gave thanks: 2 Thanked 1 Time in 1 Post	Just tried again. My other site on sh128 is also crawling. cPanel is slow and for some reason the File Manager has a different layout. Maybe I'm just losing my marbles. I'll give it a few before I open a ticket.

June 9th, 2008, 2:15 PM	#8 (permalink)
Max Pandemonium Registered User Fresh Surpasser Joined in Sep 2007 Hosted on sh128 16 posts Gave thanks: 2 Thanked 1 Time in 1 Post	You know, there's nothing worse than compounding a problem with another problem. I think you're right, I probably opened the Legacy File Manager by mistake while rushing to try to upload once more before lunch. cPanel is currently loading so slow it's unusable. I'm certain this isn't just me being silly, it's time to open a ticket. Thanks for the help, Rox.

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