mailyn

I submitted a ticket but meanwhile I thought I asked if anyone's had the same problem. Here is what I wrote:

Something really weird is going on with my account and it started overnight. I log inand it apparently works but instead of getting my control panel I get a blank page. Completely white. I'm attaching a screen print so you can see what it does soon as it asks me for my name and password to log in.

Asyou can see in the red boxes I highlighted it seems as if I am logged in. This happened overnight as I was able to view my cpanel just the day before.

Oh and also could someone check why I haven't been able to log in using FTP? This problem also happened from one day to the next.
I haven't changed any settings or anything in my computer in months so I know that can't be it.
Thanks

and here is the print screen:
http://img337.imageshack.us/img337/4...enprintul1.jpg

my server is S133

mailyn

Never mind, they were able to help me.

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I'm glad support was able to fix everything for you. Please post back if you encounter any other issues.

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Unofficial = No official support. Support requests can be submitted to our helpdesk.

MarkRH

Yesterday around 4:00am I had a similar thing happen.. cPanel was just a blank white page; although, all my websites and such were working. Support had to restart the cpanel service apparently. Only took a few minutes for them to fix it.

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This was most likely caused by some stuck processes after last night's major cPanel update. I'm glad support was able to get all of this squared away for you guys.

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Unofficial IRC Channel: #surpass EFNet
Unofficial = No official support. Support requests can be submitted to our helpdesk.