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Old July 30th, 2008, 3:55 PM   #1 (permalink)
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sh127 borked

Server Load 17.25 (4 cpus) Memory Used 82.9 % Swap Used 45.12 %

Please fix the problem... soon. It's slow as an anemic mule.
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Old July 30th, 2008, 4:05 PM   #2 (permalink)
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Can you please file a ticket at the help desk? These forums are user-to-user support. https://desk.surpasshosting.com . They should be able to find the problem for you.
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Old July 30th, 2008, 4:18 PM   #3 (permalink)
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Quote:
Originally Posted by DewKnight View Post
Can you please file a ticket at the help desk? These forums are user-to-user support. https://desk.surpasshosting.com . They should be able to find the problem for you.
That's precisely why I posted it here. I noticed all kinds of threads about server loads and discussions about them. Why should this be any different?
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Old July 30th, 2008, 4:23 PM   #4 (permalink)
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what is likely happening is there's a user or service abusing the server or messing up. By posting here we can't help fix anything like that. Submitting a ticket will help them to track down the problem user / service and fix it.
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Old July 30th, 2008, 4:31 PM   #5 (permalink)
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Checking this server now
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Old July 30th, 2008, 5:44 PM   #6 (permalink)
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This server should be much better. Had to disable an abusive client overloading apache. I'll keep an eye on it
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Old July 31st, 2008, 3:13 AM   #7 (permalink)
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As DewKnight said, the forums are mostly for users to share simple fixes to common problems, but we don't have any access to the servers themselves. We might be able to help you change your default root directory for an FTP account, but we can't address a server load issue; the server admins have to do that stuff.
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