Connecting problem

alpharaven · November 16th, 2009, 10:06 PM

I have been experiencing a long wait when files are being uploaded. It stays on Waiting for server.... for a few minutes before the files get uploaded. This is happening with Dreamweaver, Filezilla and Cyberduck. Am I the only one that this is happening too if so what do I need to do to speed up the process?

Thanks

**fury** · November 17th, 2009, 5:20 AM

Could you post a ping and/or trace route?

How-To: Ping, Ping, Ping, Trace Route! (Part 2) | Web Hosting Help Guy

This can help in determining if the problem is with your system or somewhere in your route to the server.

alpharaven · November 17th, 2009, 9:11 PM

Well according to the ping trace it all seems fine

Quote:

64 bytes from 66.7.201.40: icmp_seq=0 ttl=58 time=15.410 ms
64 bytes from 66.7.201.40: icmp_seq=1 ttl=58 time=12.766 ms
64 bytes from 66.7.201.40: icmp_seq=2 ttl=58 time=11.052 ms
64 bytes from 66.7.201.40: icmp_seq=3 ttl=58 time=11.462 ms
64 bytes from 66.7.201.40: icmp_seq=4 ttl=58 time=14.078 ms
64 bytes from 66.7.201.40: icmp_seq=5 ttl=58 time=11.814 ms
64 bytes from 66.7.201.40: icmp_seq=6 ttl=58 time=13.245 ms
64 bytes from 66.7.201.40: icmp_seq=7 ttl=58 time=11.420 ms
64 bytes from 66.7.201.40: icmp_seq=8 ttl=58 time=13.374 ms
64 bytes from 66.7.201.40: icmp_seq=9 ttl=58 time=12.399 ms
64 bytes from 66.7.201.40: icmp_seq=10 ttl=58 time=12.851 ms
64 bytes from 66.7.201.40: icmp_seq=11 ttl=58 time=12.698 ms
64 bytes from 66.7.201.40: icmp_seq=12 ttl=58 time=12.811 ms
64 bytes from 66.7.201.40: icmp_seq=13 ttl=58 time=10.836 ms
64 bytes from 66.7.201.40: icmp_seq=14 ttl=58 time=9.933 ms
64 bytes from 66.7.201.40: icmp_seq=15 ttl=58 time=13.741 ms
64 bytes from 66.7.201.40: icmp_seq=16 ttl=58 time=13.274 ms
64 bytes from 66.7.201.40: icmp_seq=17 ttl=58 time=11.118 ms
64 bytes from 66.7.201.40: icmp_seq=18 ttl=58 time=13.381 ms
64 bytes from 66.7.201.40: icmp_seq=19 ttl=58 time=13.375 ms

Maybe is the program settings.

**fury** · November 17th, 2009, 10:56 PM

You could try opening a ticket with the helpdesk and ask them to look into the specific service that you are using to upload, such as FTP. Or just have them check the resource utilization. Does it seem to be slow all the time? Or just during certain times of the day?

alpharaven · November 17th, 2009, 11:06 PM

It has not been at any specific time so its pretty random and this just started happening recently. I am going to give it a couple more days and see what happens. If it does not get better I am opening a ticket.

**fury** · November 17th, 2009, 11:22 PM

What specifically are you uploading and to where? As in, are you using FTP? cPanel uploader? PHP script?

**Dan** · November 18th, 2009, 8:11 AM

Quote:

Originally Posted by alpharaven

It has not been at any specific time so its pretty random and this just started happening recently. I am going to give it a couple more days and see what happens. If it does not get better I am opening a ticket.

If it is something random that we need to "catch" maybe it's best to hop in a live chat after you opened the ticket so we can check it immediately while it's going on so we can catch it then

alpharaven · November 18th, 2009, 9:12 PM

I am using FTP to upload the files

November 16th, 2009, 10:06 PM	#1 (permalink)
alpharaven Registered User Fresh Surpasser Joined in Oct 2009 12 posts Gave thanks: 0 Thanked 0 times	Connecting problem I have been experiencing a long wait when files are being uploaded. It stays on Waiting for server.... for a few minutes before the files get uploaded. This is happening with Dreamweaver, Filezilla and Cyberduck. Am I the only one that this is happening too if so what do I need to do to speed up the process? Thanks

November 17th, 2009, 5:20 AM	#2 (permalink)
fury Surpass Fan Super #1 Joined in Dec 2005 Lives in MN > USA Hosted on pass84 2,140 posts Gave thanks: 89 Thanked 112 times	Could you post a ping and/or trace route? How-To: Ping, Ping, Ping, Trace Route! (Part 2) \| Web Hosting Help Guy This can help in determining if the problem is with your system or somewhere in your route to the server. __________________ fury™ - not helping the situation since 1987 robmonroe.net \| Twitter \| Foursquare

November 17th, 2009, 10:56 PM	#4 (permalink)
fury Surpass Fan Super #1 Joined in Dec 2005 Lives in MN > USA Hosted on pass84 2,140 posts Gave thanks: 89 Thanked 112 times	You could try opening a ticket with the helpdesk and ask them to look into the specific service that you are using to upload, such as FTP. Or just have them check the resource utilization. Does it seem to be slow all the time? Or just during certain times of the day? __________________ fury™ - not helping the situation since 1987 robmonroe.net \| Twitter \| Foursquare

November 17th, 2009, 11:22 PM	#6 (permalink)
fury Surpass Fan Super #1 Joined in Dec 2005 Lives in MN > USA Hosted on pass84 2,140 posts Gave thanks: 89 Thanked 112 times	What specifically are you uploading and to where? As in, are you using FTP? cPanel uploader? PHP script? __________________ fury™ - not helping the situation since 1987 robmonroe.net \| Twitter \| Foursquare

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November 17th, 2009, 11:06 PM	#5 (permalink)
alpharaven Registered User Fresh Surpasser Joined in Oct 2009 12 posts Gave thanks: 0 Thanked 0 times	It has not been at any specific time so its pretty random and this just started happening recently. I am going to give it a couple more days and see what happens. If it does not get better I am opening a ticket.

November 18th, 2009, 9:12 PM	#8 (permalink)
alpharaven Registered User Fresh Surpasser Joined in Oct 2009 12 posts Gave thanks: 0 Thanked 0 times	I am using FTP to upload the files

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