iMagick help

[cjb78]

Hi. I'm hoping someone here can help me with an issue I'm having. I need to use the iMagick extension with PHP on a new site I'm working on. I've gone back and forth through email with the Surpass technical support. They claim that the extension has been installed and is enabled. I can see in the php.ini file that there's a line "extension=imagick.so", but when I look at phpinfo() it's not listed. And when I try and use it in a script, I get a "Fatal error: Class 'Imagick' not found". There are no other php.ini files that would override those settings. The only thing I can think is that the extension isn't actually installed, or it's in a different directory than the default (/usr/local/lib/php/extensions/no-debug-non-zts-20060613). Are there multiple versions of php installed, and somehow I'm using the wrong one (I'm using 5.2.14)? I don't have shell access so I can't check some of this on my own—plus I'm only slightly proficient in a command line interface. Anyway, any help anyone can offer me would be much appreciated.

[cowboy]

Check your phpinfo result for the path to the active php.ini file. I will gamble it does not have the "extension=imagick.so" entry.

[cjb78]

Hey, thanks for the reply. The active php.ini file did have the extension=imagick.so entry. The problem ended up being with Apache. It was unable to load the Imagick module due to a memory limit on the Apache process. They increased the memory limit and it's loading now.