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  1. #1
    Registered User Fresh Surpasser
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    Whenever I send email to any user at AOL I get a daemon mailer back saying my site mail server is generating a high volume of unsolicted emails and my domain has been blocked. Calling AOL basically just cost me 20 minutes of phone time as he verified my domain was pointing back to a residential (adelphia) email account, although I am using Outlook Express and my pop mail server for email, the same outlook express will mail to AOL users with my adelphia (residential) account. This just started happening and my pop3 mail has been up and running with no problems for about 8 months. He mentioned I needed to set up a reverse dns with Adelphia, but if my adelphia account lets me email to AOL user's then I'm guessing something is going on with my website email, if anyone else has experienced this or has any ideas I would appreciate hearing back.

    moe :fear:

  2. #2
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    sandersans's Avatar
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    When you are at home you must user your ISP smtp server for all outgoing mail. ISP's typically don't let you relay mail through their servers which is what you are doing when using surpass smtp servers. If adelphia let's you get to surpass smtp then chances are AOL notices the emails have been relayed b/c they originated from the adelphia network. Just use the adelphia smtp server and surpass pop and you should have no problem.
    funny, witty, thought provoking signature

  3. #3
    Registered User Fresh Surpasser
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    The idea of having pop mail is to be able to use both in and out, I have a bandwith limit with adelphia, so I shouldn't have to use it up, I have switched to a provider that is not blacklisted and haven't had a problem since.

  4. #4
    Surpass Fan Excelling Contributor
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    #1 - Your bandwidth limit with your ISP is used wheather its useing Surpass Email or you ISPs Email.
    #2 - Large file sized emails are sometimes filtered by most hosts anyway.
    #3 - Most Cable companies Block SMTP Port 25 and you just use the SMTP your ISP has as a Proxy.
    #4 - If AOL Blocks your ISP there is nothing Surpass or your ISP can do about it.
    #5 - If you get a SOHO from your ISP they Unblock port 25 but if it is abused they terminate your account.
    Disclamer: This is not a legal document. As with all information transfered via the internet, this message was subject to possible contamination and tampering I hold myself harmless as to its content as at appears at its intended destination.

  5. #5
    Registered User Seasoned Poster
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    I'm also having this problem whenever I send mail to AOL accounts. My ISP has no bandwidth limit, and the emails are only about 3k or less, and I haven't been abusing it at all. The email I get back says:

    "SMTP error from remote mailer after initial connection:
    host mailin-02.mx.aol.com [64.12.137.184]: 554- (RTR:SC) The information presently available to AOL indicates
    554- that this server has been repeatedly used to transmit unsolicited
    554- bulk e-mail to AOL. Based on AOL's e-mail policies at
    554- http://postmaster.info.aol.com/standards.html, AOL cannot accept
    554- further e-mail transactions from this server for an extended
    554- period of time. Please have your ISP/ASP contact AOL to resolve
    55"

    It's only happening with one of the domains I have hosted at surpass.

  6. #6
    Registered User Super #1
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    You'll have to contact AOL about this.

  7. #7
    the one who was Super #1
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    Ahh, the lovely AOL again... I don't know how they determine that a server has sent a lot of unsolicited email, but I can assure you, they don't know what they are doing... Besides, haven't you seen the new commercials advertising better Spam controls lately? AOL is working on assimilating the net into its own collective me thinks...
    Patrick

    Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

  8. #8
    Senior Member Surpass Staff
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    Yes, AOL is starting to be very mysterious.
    My mother was trying to visit a website, and got a "page forbidden" message while using AOL.. I told her to open up Internet Explorer- she then could see the website!

    In other news, it was apparent that AOL was blocking a block of IPs, one of them being ours, and now the block has been lifted. A lot of people are filing charges against AOL, so they are slowing retracting some of their schemes.
    Kayla Selans
    Surpass is simply the best.

  9. #9
    Registered User Super #1
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    "Parental Controls"

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