my websites are down. AGAIN.

[Currell]

http://www.surmunity.com/server-network-incidents-usa/31616-pass90-rebuilding-raid-array.html

The RAID Array is currently rebuilding, this is causing the load.

OUCH!

What a poor time to do that! Friday the server was down for 17+ hours, and Monday and Tuesday there was again no access to my sites.

I host several school websites, and what a exteremly poor time event. Professional developement for 50 teachers on how to edit their website and these teachers could not access their website. And that was only at one school. the district was on professional development, so this event could have easily been at many schools. I can't wait to get to work today and see all the complaint emails. I would have paid $1000 to have avoided this!

BTW, not a nice feeling standing infront of 50+ staff members, typing in the URL, and seeing nothing load. for 1 hour. Song and dance routine on how things should be working....

I need a responsive and reliable web site! I have been complaining for speed for a while, now I need to start complaining about reliability too.

[LifeNT]

That's what I want to say! the reliability !
don't take customers data as toys or lab tools, if you want to check problem,you should dump the current data to a fine machine,and check the damaged one as you like ,but a web hosting should never do things while the customers site on the run.

[removed]

What a poor time to do that!

I'm not sure if you guys are familiar with RAID - it is used for redundancy since hard disks are among the most frequent 'parts' to die in a server. A RAID array has to be rebuilt when a dead disk is replaced with a new disk. Unfortunately, we cannot choose when harware dies, so these replacements and rebuilds have to take place immediately.

The alternative to this would be running servers without RAID. If a disk were to die on a server with no RAID, the data would be 100% inaccessible while it is being restored from backups on a new server. The tradeoff pretty much comes out to slow responses while the array is rebuilt vs no response at all when a full restore takes place...

[LifeNT]

I got it now
it seems the rebuild has amost finished.

[Currell]

I'm not sure if you guys are familiar with RAID - it is used for redundancy since hard disks are among the most frequent 'parts' to die in a server. A RAID array has to be rebuilt when a dead disk is replaced with a new disk. Unfortunately, we cannot choose when harware dies, so these replacements and rebuilds have to take place immediately.

The alternative to this would be running servers without RAID. If a disk were to die on a server with no RAID, the data would be 100% inaccessible while it is being restored from backups on a new server. The tradeoff pretty much comes out to slow responses while the array is rebuilt vs no response at all when a full restore takes place...

But they said rebuild, but there was no access. Does slow = 0?

[Adam]

At times it may feel that way, but in actuality the file system is still active. Normally during peak hours, while normal IO is high, is when you'll witness the most slowdown, however overall it shouldn't be all too bad