icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Choosing Surpass » Signed Up? » Sales department replies take too long!

Signed Up? If you're new with a question, ask here!

Reply
 
LinkBack Thread Tools Search this Thread
Old January 28th, 2005, 10:27 AM   #1 (permalink)
Surpass Fan
Comfy Contributor
 
MadMadDeals's Avatar
 
Joined in Jun 2004
Lives in NOD!
137 posts
Gave thanks: 0
Thanked 0 times
Sales department replies take too long!

I was fwd to sales last night at 8pm for info about paying to park a domain they finally responded at 11:30pm and I got it this morning. I reply back with a question at 7:30am and still have no reply and it is now 9:25am. It was a simple question and this could have all been hanled and over with by now but I sit in limbo waiting and waiting. Why does it take them so long?
__________________
Server:MUY
Tech Deals & much more...
Server:MAC
The Boxer Dog
MadMadDeals is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 10:59 AM   #2 (permalink)
Registered User
Seasoned Poster
 
Q-BiC's Avatar
 
Joined in Dec 2004
Lives in Belgium
Hosted on pass19
59 posts
Gave thanks: 0
Thanked 0 times
ever heard of a "queue"

I"m also waiting for a reply. I sent a ticket with 2 questions last night, they forwarded one to sales as well..
__________________
Server: pass19
Location: Belgium
Q-BiC is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 11:16 AM   #3 (permalink)
sam
Surpass Fan
Super #1
 
sam's Avatar
 
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
this makes sense since sales and billing work 9-5.

still obviously someone was burning the midnight oil to reply.

have faith. thanks for your patience.
sam is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 11:23 AM   #4 (permalink)
Surpass Fan
Comfy Contributor
 
MadMadDeals's Avatar
 
Joined in Jun 2004
Lives in NOD!
137 posts
Gave thanks: 0
Thanked 0 times
I am trying my patience..lol...but it's 10:21am and still no reply to my question...ugh...I shall contine waiting....
Thanks for the reply sam.
__________________
Server:MUY
Tech Deals & much more...
Server:MAC
The Boxer Dog
MadMadDeals is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 12:29 PM   #5 (permalink)
Surpass Fan
Comfy Contributor
 
MadMadDeals's Avatar
 
Joined in Jun 2004
Lives in NOD!
137 posts
Gave thanks: 0
Thanked 0 times
Okay 11:28am still no reply...they must be seriously backed up or something...
__________________
Server:MUY
Tech Deals & much more...
Server:MAC
The Boxer Dog
MadMadDeals is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 1:05 PM   #6 (permalink)
Surpass Fan
Comfy Contributor
 
MadMadDeals's Avatar
 
Joined in Jun 2004
Lives in NOD!
137 posts
Gave thanks: 0
Thanked 0 times
Got a response....
__________________
Server:MUY
Tech Deals & much more...
Server:MAC
The Boxer Dog
MadMadDeals is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 1:15 PM   #7 (permalink)
sam
Surpass Fan
Super #1
 
sam's Avatar
 
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
now i can start drinking.
sam is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old January 28th, 2005, 2:32 PM   #8 (permalink)
Surpass Fan
Comfy Contributor
 
MadMadDeals's Avatar
 
Joined in Jun 2004
Lives in NOD!
137 posts
Gave thanks: 0
Thanked 0 times
:p lol
__________________
Server:MUY
Tech Deals & much more...
Server:MAC
The Boxer Dog
MadMadDeals is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On