icon Get the most out of Surmunity, read our tips here! Need an interesting blog to read? You've got to read the Surpass Blog! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Choosing Surpass » Signed Up? » CGI & CPanel questions

Signed Up? If you're new with a question, ask here!

Reply
 
LinkBack Thread Tools Search this Thread
Old March 27th, 2005, 9:58 PM   #1 (permalink)
Registered User
Fresh Surpasser
 
Waltz's Avatar
 
Joined in Oct 2004
4 posts
Gave thanks: 0
Thanked 0 times
Question CGI & CPanel questions

I've updated my DNS, checked my service status, and done everything I could think of, but I'm still encountering these issues...

Recently, I've been getting Internal Server Errors (500) for all my folders/pages with CGI...(i.e. I can't log into my blog or view my guestbook...)

And...when I login to my CPanel...I noticed that my account summary states I have Unlimited Megabytes when I am actually on a Lite package...or did the hosting packages change?

(This isn't a problem exactly...I wouldn't mind the extra space...but I am wondering... )

Last edited by Waltz; March 27th, 2005 at 10:04 PM.
Waltz is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old March 27th, 2005, 10:07 PM   #2 (permalink)
Rai
Senior Member
Super #1
 
Rai's Avatar
 
Joined in Nov 2003
Lives in Canada
Hosted on Pass14
3,763 posts
Gave thanks: 4
Thanked 20 times
What server are you on? If you don't know, please post your domain and we can tell you. Please update your signature to include your domain and server name.

Some of the servers had an issue where CGI files must be placed under the cgi-bin, whereas other servers you may have them any where. At least one server had something happened where that changed without notice. You can contact support to find out more concrete information, and see if it can be fixed.

As well, with the unlimited space, Support probably needs to rerun quotas on that machine, so you will need to send them a ticket explaining that you're not seeing your real space limit.

http://desk.surpasshosting.com
__________________
Rai is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old March 28th, 2005, 1:45 AM   #3 (permalink)
Registered User
Fresh Surpasser
 
Waltz's Avatar
 
Joined in Oct 2004
4 posts
Gave thanks: 0
Thanked 0 times
I make sure to put the scripts in the cgi-bin or subdomain cgi-bins...and it still doesn't work...

But, you're right, I'll send a ticket about it.

Thank you!
__________________
http://www.dreamwaltz.net
Server : Serva (72.29.75.243) : Shared

Last edited by Waltz; March 28th, 2005 at 1:54 AM.
Waltz is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 12th, 2005, 10:09 AM   #4 (permalink)
Registered User
Fresh Surpasser
 
Joined in Jun 2004
Hosted on dizinc
9 posts
Gave thanks: 0
Thanked 0 times
I'm having the exact same thing in my Cpanel saying that I have used 0 disk space and that I have Unlimited Megabytes.
thefictionalme is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old April 12th, 2005, 10:37 AM   #5 (permalink)
Surpass Fan
Super #1
 
Joined in Aug 2004
Hosted on SH58
1,688 posts
Gave thanks: 6
Thanked 7 times
Waltz: are all of your CGI scripts chmodded to 0755? They need to be set to at least 0755 to excecute.
__________________
- Evan Charlton | [site] | Server - SH58
Kickersny.com is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On