|
|
#2 (permalink) |
|
Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
|
did you get an auto reply email with a ticket id?
if so - post the ticket id. if you didnt' get an auto-reply - it meant we never got the ticket. please try creating a ticket desk.surpasshosting.com or emailing from another account - aol/hotmail/gmail/yahoo.com |
|
|
|
|
#4 (permalink) |
|
Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
|
its rather hard to search the help desk without a ticket id.
could you post it, please? otherwise, i'd have to say there's not much more than can be said about this other than wait for support get back to you. |
|
|
|
|
#7 (permalink) |
|
Surpass Fan
Super #1
Joined in Dec 2003
Lives in NJ
5,057 posts
Gave thanks: 0
Thanked 4 times
|
so are you bob mc ? or someone else ?
had you mentioned this earlier - i would have said what i'm saying now. sorry you'll have to stick with support and management on this one. |
|
|