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Old May 25th, 2005, 3:50 PM   #1 (permalink)
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Account billed when there is no account

I had my paypal billed for an account that I no longer have. I sent a ticket to billing about it, but have yet to hear back. This has been 9 hours ago.

Ticket ID: VUG-79840

How long does something like this usually take to fix??
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Old May 25th, 2005, 4:01 PM   #2 (permalink)
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It will be fixed, do not worry. There are other tickets ahead of yours.
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Old May 27th, 2005, 1:40 PM   #3 (permalink)
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I've waited more than 2 days now and have yet to hear from billing about this.

What is my next step to take to resolve this issue??
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Old May 27th, 2005, 1:44 PM   #4 (permalink)
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i would suggest replying to the same ticket you originally submitted... i am actually in the same boat as you... i'm sure they'll refund us our money...
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Old May 28th, 2005, 1:00 AM   #5 (permalink)
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thanks for the help Kayla
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