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Old June 23rd, 2005, 2:31 PM   #1 (permalink)
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No Welcome Email

I signed up for a second account yesterday on another site I'm planning on building. I got the "your order has been recieved" email, also the payment receipt from Paypal on billing for it, but I never got my "Welcome Email" with cPanel ip's, nameservers, etc... it's been over 24 hours..

on my first site (g0nk.com) i had it only took about an hour to get the welcome email.. so, just curious what's goin on this time.. thanks! btw: this is for the domain "shackswap.com"
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Old June 23rd, 2005, 2:40 PM   #2 (permalink)
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yeah, i signed up yesterday too and i never got mine either.....
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Old June 23rd, 2005, 3:31 PM   #3 (permalink)
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it can take more time depending on the amount of sign-ups that they have. it's a manual process so please be patient. if it's been over 24 hours, you might want to ping support on it to make sure everything is going smoothly and that they don't need any more information from you.
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Old June 23rd, 2005, 3:44 PM   #4 (permalink)
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Quote:
Originally Posted by ozzy
it can take more time depending on the amount of sign-ups that they have. it's a manual process so please be patient. if it's been over 24 hours, you might want to ping support on it to make sure everything is going smoothly and that they don't need any more information from you.
Yeah, just open a ticket and ask whats going on. They should respond quickly enough for your liking
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Old June 23rd, 2005, 4:29 PM   #5 (permalink)
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yep, that's exactly what i did and i got a reply almost immediately
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Old June 23rd, 2005, 4:34 PM   #6 (permalink)
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good stuff... did you get your welcome email or an ETA of when it may be coming?
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Old June 23rd, 2005, 7:58 PM   #7 (permalink)
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got it, and it's working, thanks all!
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Old June 23rd, 2005, 8:28 PM   #8 (permalink)
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Quote:
Originally Posted by g0nk
got it, and it's working, thanks all!
Thats good to hear!
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