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Old August 24th, 2005, 1:42 AM   #1 (permalink)
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FTP connection issue

I can't connect via FTP to my account (http://www.picstopaintings.com) the error it gives me is: "Error: Could not retrieve directory listing" I am using FileZilla 2.2.14b. When I use the control panel to manually upload files via the file manager those don't seem to register either.
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Old August 24th, 2005, 2:08 AM   #2 (permalink)
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With FileZilla have you gone the route of using the IP instead of the URL for the address? That works better and every time for me. Using the URL did not connect every time for me for some reason.
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Old August 24th, 2005, 2:28 AM   #3 (permalink)
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I've tried both the IP and the regular ftp site. Neither work.
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Old August 24th, 2005, 2:33 AM   #4 (permalink)
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Quote:
Originally Posted by brokenjago
I've tried both the IP and the regular ftp site. Neither work.
I'd drop a ticket to support and have it checked out then.
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Old August 24th, 2005, 2:44 AM   #5 (permalink)
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Old August 24th, 2005, 6:59 PM   #6 (permalink)
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Hello? The FTP is not working yet . I kinda really need it to start working... now.
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Old August 24th, 2005, 7:12 PM   #7 (permalink)
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I use the same version of Filezilla and was getting the same error message. Try this if you will.

1. You can use either your IP address or your ftp.yourdomain.com address.
2. Make sure your username to log in is usernamedomain.com.
3. Click the Advanced tab and make sure you choose the Use Passive Mode option.
4. Save, connect, and see if that helped.
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Last edited by carmige; August 24th, 2005 at 7:14 PM..
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Old August 24th, 2005, 7:17 PM   #8 (permalink)
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Hey, that helps! Thanks! It was a weird error I forgot to check :P
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Old October 15th, 2005, 12:44 PM   #9 (permalink)
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I know it has been a while since I have posted, but when I enter either

http://picstopaintings.tld/cpanel or http://picstopaintings.tld/2082

as directed, it does not work. Could you please help me in the matter?

Thank you
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