douglas_slac

Can anyone help with the help desk?!?, kinda an ironic joke, but it is true.
Or can someone give an e-mail address of someone there who will actually
answer.

I keep getting an message back when I e-mail stating that I need to use the
on-line help desk. But when I go to the on-line help desk I keep getting
told that I do not have a valid e-mail and password. Even though I am using e-mail and password it sent me to my e-mail...

I want to ask a question to get help, and instead now thanks to the help
desk, I need to ask how do I go about asking? Is there anyone actually
there I can ask?

Code3TJ

I've sent two tickets to the new system and it's worked great - much more user friendly. After you registered for the new system, did you activate your account?

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Jeep Horizons - Pass51
California Jeeper - Pass51

Kayla

If you registered an account, did you receive an email where you clicked a link and validated your account? Then did you receive an email that stated you are successfully registered and validated?

Please put the email address you used here so I can check your account. I will edit it out of your post later for privacy reasons.

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Kayla

Ooops, too fast.

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douglas_slac

I wasn't asked to validate or activate the account. I was sent a passord
for the e-mail which it says should work.

The e-mail address I used is: ^^^^^^^

Kayla

Your account is showing up fine, no errors or anything, also shows a ticket from way back in 2003. I will reset your password and see if I can get in.

I will have to make you a Surpass Fan on this forum in order to send you a private message, if that is ok with you.

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douglas_slac

Ok, for me, not sure what that means... But I'll take it.

Kayla

Sent..

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