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December 4th, 2005, 2:51 PM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Sep 2003
Lives in MN
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Cannot login to my.surpass - have not received support yet.
Hello, I was notified via email that my site will renew but the CC that I had on file is no loger valid and I need to change the card. When I try to send my login information to my email, it says the email is not on file even though I just received the notice to that account. I have emailed two days ago and havent received a response yet and the site is set to renew on the 5th.
Thank you. Andrew
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December 4th, 2005, 5:08 PM
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#2 (permalink) | |
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rocks your socks.
Resident.
Joined in Mar 2004
Lives in fear of Obama.
Hosted on Pass 7
13,156 posts
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Since it's the weekend, that would probably be the reason you haven't gotten a response yet. Hopefully you should have one by Monday, and billing should be able to help you get things sorted out.
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December 7th, 2005, 8:20 PM
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#3 (permalink) |
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Registered User
Fresh Surpasser
Joined in Sep 2003
Lives in MN
4 posts
Gave thanks: 0
Thanked 0 times
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Still no reply. I have not received any email through my accounts since 12/2/05. This is getting frustrating. I have many items that get sent to a few addresses and I do not want them to stop mailing because of failure to deliver. I would appreciate any reply to this thread or to my email about my site: www.reinerweb.us
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