New DNS A Record

nate_a · December 7th, 2005, 10:05 AM

How can I add a new A record for my domain pointing to another server other than Surpass within cpanel?

**David** · December 7th, 2005, 12:06 PM

This sounds like a question better asked at the help desk, as support will more than likely be able to give you a better answer than we could. Personally, I don't think you can do this, but you should probably check with them to make sure.

http://desk.surpasshosting.com

**demontech** · December 7th, 2005, 6:56 PM

You can't do this in Cpanel. You can do in the control panel of your domain at your registrarar. It shoud be under DNS Control.

**fwwebs5** · December 7th, 2005, 8:18 PM

Quote:

Originally Posted by demontech

You can't do this in Cpanel.

Submit a support ticket with the subdomain name and new IP address.

Quote:

You can do in the control panel of your domain at your registrarar. It shoud be under DNS Control.

This is only true if your DNS is hosted by your registrar.

Assuming you're wanting to add an A record for a sub-domain, support can do this easily. If your attempting some sort of failover DNS, you'll need to go with a DNS host that supports it, and have support completely delete the DNS record for your account.

**David** · December 7th, 2005, 11:59 PM

In simple terms, what is an A record exactly?

**fwwebs5** · December 8th, 2005, 1:26 AM

Essentially, it's a domain or subdomain name and an IP address that you want the browser directed to..

nate_a · December 8th, 2005, 9:47 AM

Basically I am trying to setup in parrallel our new website but I want to keep the old website at the old host until the new is completed. I guess what I need is a bit more control over the DNS functions which I thought I could get with a reseller account.

So basically the www.(domain).com will point to the old host.
New A record for beta.(domain).com point to the new host.
And I have several other A records that I need to add/change over the next couple of months.

Unfortunately it doesn't look like I can have this sort of control without submitting a ticket. Bummer. Just wondering why hosts do not allow (or offer this feature) to their customers. Seems like a pretty basic feature that sould be offered.

In the meantime I would like to do then is use an external DNS service like Nettica but for records pointing to the Surpass servers, i.e. MX, www, ftp, would they all use the same IP address as the reseller account? And then if I point for instance test.(domain).com to the Surpass IP which hosts hundreds of websites how would the server know how to handle a request for test.(domain).com?

**demontech** · December 8th, 2005, 5:25 PM

When you want an A Record to point to another server then the server your main domain has. You must to it at your registrar or contact the support. You can only setup the A Record on the server yourself if you have a dedicated. And if you use Surpass nameservers all subdomains you create in Cpanel will use the same ip.

**fwwebs5** · December 8th, 2005, 11:55 PM

Quote:

In the meantime I would like to do then is use an external DNS service like Nettica but for records pointing to the Surpass servers, i.e. MX, www, ftp, would they all use the same IP address as the reseller account?

Yes, but check the IP address for the domain in WHM to make sure. Typically, MX, www, FTP will all be the same IP as the basic domain.

Quote:

And then if I point for instance test.(domain).com to the Surpass IP which hosts hundreds of websites how would the server know how to handle a request for test.(domain).com?

HTTP headers that contain the site requested are sent to the server. DNS simply directs the browser to the IP, the server receives a request with 'headers' and Apache (the HTTP server) compares the site requested to it's configuration file and renders the document root for that site.
Example httpd config entry:
ServerName www.web.tld
DocumentRoot '/home/user/www/web'
ServerAlias web.tld

ServerName www.test.web.tld
DocumentRoot '/home/user1/www/web'
ServerAlias test.web.tld

Example DNS Zone
$TTL 86400

IN SOA web.tld. admin.web.tld. (
2005053011
10800
3600
604800
86400 )
NS ns1.web.tld.
NS ns2.web.tld.
MX 10 web.tld.
web.tld. IN A xx.xxx.xxx.01
www IN A xx.xxx.xxx.01
test.web.tld. IN A xx.xxx.xxx.02
www.test.web.tld. IN A xx.xxx.xxx.02

Whether your using the servers DNS or external DNS, the records and operation is identical.

The reason you cannot access/modify you DNS records using WHM is simply because it does this automatically in most cases and when special changes are needed, someone with the necessary experience should make the changes.

If you want external DNS, simply signup with a provider then go to your domains registrar and change the nameservers to those that the DNS provider gives you. Of course you'll need to manually input your current zone along with any additional records with your DNS provider. It's definetly worth it if you're needing to make changes often.

December 7th, 2005, 10:05 AM	#1 (permalink)
nate_a Registered User Fresh Surpasser Joined in Dec 2005 2 posts Gave thanks: 0 Thanked 0 times	New DNS A Record How can I add a new A record for my domain pointing to another server other than Surpass within cpanel?

December 7th, 2005, 6:56 PM	#3 (permalink)
demontech Demontech Hosting CEO Excelling Contributor Joined in Oct 2004 Lives in Stockholm, Sweden Hosted on PASS39 744 posts Gave thanks: 0 Thanked 3 times	You can't do this in Cpanel. You can do in the control panel of your domain at your registrarar. It shoud be under DNS Control. __________________ Sincerely, Demon High Quality Hosting Service Provided By --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

December 8th, 2005, 1:26 AM	#6 (permalink)
fwwebs5 Surpass Fan On a golden path... Joined in Nov 2003 432 posts Gave thanks: 0 Thanked 0 times	Essentially, it's a domain or subdomain name and an IP address that you want the browser directed to.. __________________ Fw Web Solutions http://fwwebs.com

December 8th, 2005, 5:25 PM	#8 (permalink)
demontech Demontech Hosting CEO Excelling Contributor Joined in Oct 2004 Lives in Stockholm, Sweden Hosted on PASS39 744 posts Gave thanks: 0 Thanked 3 times	When you want an A Record to point to another server then the server your main domain has. You must to it at your registrar or contact the support. You can only setup the A Record on the server yourself if you have a dedicated. And if you use Surpass nameservers all subdomains you create in Cpanel will use the same ip. __________________ Sincerely, Demon High Quality Hosting Service Provided By --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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December 8th, 2005, 9:47 AM	#7 (permalink)
nate_a Registered User Fresh Surpasser Joined in Dec 2005 2 posts Gave thanks: 0 Thanked 0 times	Basically I am trying to setup in parrallel our new website but I want to keep the old website at the old host until the new is completed. I guess what I need is a bit more control over the DNS functions which I thought I could get with a reseller account. So basically the www.(domain).com will point to the old host. New A record for beta.(domain).com point to the new host. And I have several other A records that I need to add/change over the next couple of months. Unfortunately it doesn't look like I can have this sort of control without submitting a ticket. Bummer. Just wondering why hosts do not allow (or offer this feature) to their customers. Seems like a pretty basic feature that sould be offered. In the meantime I would like to do then is use an external DNS service like Nettica but for records pointing to the Surpass servers, i.e. MX, www, ftp, would they all use the same IP address as the reseller account? And then if I point for instance test.(domain).com to the Surpass IP which hosts hundreds of websites how would the server know how to handle a request for test.(domain).com?

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