Billing....

dubfreak · December 24th, 2005, 1:28 PM

2CO ran my check card, and it didn't get approved, now I was expacting that to happen, but my question is how long do I have before I have to renew my account.

I have a friend that will be donating me some money, but she doesn't get paid till like Thrusday, I don't want my site to go offline, so I'm wondering if I have till like the first or what?

**Kayla** · December 24th, 2005, 1:39 PM

Ah, just open a helpdesk ticket in the accounting division and let them know what happened and they will help you. The site will not go offline.

dubfreak · December 25th, 2005, 1:53 AM

ok where's help desk?

**Cats-Computing** · December 25th, 2005, 1:56 AM

http://desk.surpasshosting.com

dubfreak · December 31st, 2005, 9:15 PM

thanks!

December 24th, 2005, 1:28 PM	#1 (permalink)
dubfreak Registered User Seasoned Poster Joined in Oct 2005 42 posts Gave thanks: 0 Thanked 0 times	Billing.... 2CO ran my check card, and it didn't get approved, now I was expacting that to happen, but my question is how long do I have before I have to renew my account. I have a friend that will be donating me some money, but she doesn't get paid till like Thrusday, I don't want my site to go offline, so I'm wondering if I have till like the first or what?

December 25th, 2005, 1:56 AM	#4 (permalink)
Cats-Computing DJ Remix Super #1 Joined in Aug 2004 Lives in The competition Hosted on Ex-Client 1,257 posts Gave thanks: 0 Thanked 0 times	http://desk.surpasshosting.com __________________ RIP Joey

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December 24th, 2005, 1:39 PM	#2 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,699 posts Gave thanks: 943 Thanked 806 times	Ah, just open a helpdesk ticket in the accounting division and let them know what happened and they will help you. The site will not go offline.

December 25th, 2005, 1:53 AM	#3 (permalink)
dubfreak Registered User Seasoned Poster Joined in Oct 2005 42 posts Gave thanks: 0 Thanked 0 times	ok where's help desk?

December 31st, 2005, 9:15 PM	#5 (permalink)
dubfreak Registered User Seasoned Poster Joined in Oct 2005 42 posts Gave thanks: 0 Thanked 0 times	thanks!

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