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Old January 12th, 2006, 5:17 PM   #1 (permalink)
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CPanel showing odd stuff, and "broken" DNS server??

Here's the trouble I'm having with my OTHER site, my personal website.

I CAN log into CPanel with it (by IP address only, maybe namservers haven't updated quite yet?), but when I do, I see all kinds of weird crap, considering that I paid for the OC5 plan. I only see an option for mail, nothing about scripts or Fantastico, or any other snazzy stuff. And it also says I only have 56 MB left and I've used 143 MB??? I don't get it. It says I'm on "Hosting Package 2". I wish I could attach a screenshot of what I'm seeing, but now that I have no webspace I can't.

And about the DNS thing, check this out:

http://www.dnsstuff.com/tools/traver...eyez.us&type=A

Server: ns977.dizinc.com [72.29.92.32]
[Broken DNS server: Reports a server failure]

<sigh> Long day. I hope support gets me straightened out soon...
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Old January 12th, 2006, 5:31 PM   #2 (permalink)
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You can upload the screenshot to the forum.

Contact support and they can straighten CPanel out for you. Sounds like a theme problem.
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Old January 12th, 2006, 5:35 PM   #3 (permalink)
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Sorry, I missed that upload button. Here's a screenshot for ya:

Oh, and support is on it.
Attached Images
File Type: png cpanel.png (56.0 KB, 15 views)
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Old January 12th, 2006, 5:37 PM   #4 (permalink)
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Heh, yeah definetly missing some stuff. Support can fix that. I read that you said your sites were moved here? That's probably got something to do with the problem, and you may see other things pop up. Support can fix them. Moving sites tends to have it's weird little quirks.
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Old January 12th, 2006, 9:39 PM   #5 (permalink)
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Help?

It's been hours and my site still doesn't work.

The nameservers were updated this morning. I can log in to CPanel via http://www.snakeyez.us/cpanel I can log in to webmail via http://www.snakeyez.us/webmail.

However, my site will not work by going to http://www.snakeyez.us

The only way it will work is either by IP address ( http://72.29.92.31/~snakeye/ ) or http://www.snakeyez.us/~snakeye/ and that isn't proper. I can do a tracert:

Tracing route to snakeyez.us [72.29.92.31]
over a maximum of 30 hops:

1 55 ms 56 ms 56 ms 68.216.200.148
2 59 ms 59 ms 59 ms 68.216.200.89
3 60 ms 60 ms 60 ms 205.152.137.81
4 64 ms 65 ms 64 ms 65.83.237.124
5 65 ms 65 ms 65 ms pxr00msy-0-0-0.bellsouth.net [65.83.236.32]
6 77 ms 78 ms 78 ms so-2-0-0.gar2.Dallas1.Level3.net [67.72.4.1]
7 79 ms 79 ms 80 ms ae-1-55.bbr1.Dallas1.Level3.net [4.68.122.129]
8 127 ms 83 ms 82 ms so-3-0-0.mp1.Orlando1.Level3.net [64.159.0.25]
9 52 ms 52 ms 52 ms ge-11-0.hsa1.Orlando1.Level3.net [209.247.11.42]

10 99 ms 99 ms 99 ms DimeNoc-edge1.hostdime.com [63.209.98.90]
11 69 ms 69 ms 70 ms 72-29-92-31.dimenoc.com [72.29.92.31]

Trace complete.


Everything looks good. Why doesn't my site work? I've been corresponding via trouble tickets all afternoon and we still haven't got it solved.
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Old January 12th, 2006, 9:46 PM   #6 (permalink)
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I can get to site fine. Your site is showing the default cPanel page.

"There is no website configured at this address.
You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site."

If there is any file or index in public_html, delete them and upload your files.
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Old January 12th, 2006, 9:51 PM   #7 (permalink)
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That cPanel skin is the mail one.
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Old January 12th, 2006, 9:51 PM   #8 (permalink)
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Quote:
Originally Posted by Kayla
I can get to site fine. Your site is showing the default cPanel page.

"There is no website configured at this address.
You are seeing this page because there is nothing configured for the site you have requested. If you think you are seeing this page in error, please contact the site administrator or datacenter responsible for this site."

If there is any file or index in public_html, delete them and upload your files.
Well yeah, that's the same message I get. My files are there in the public_html folder just like I want them. My page loads just like I want it to when you go to http://www.snakeyez.us/~snakeye/ but should I still delete everything anyway?

I had support move my site over from my previous host. Everything should be ready to go...
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Old January 12th, 2006, 9:53 PM   #9 (permalink)
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Wow! What just happened??

Someone fixed it. Thank you!!!



Now to play!

Thank you thank you thank you!
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