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May 25th, 2006, 4:01 PM
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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in May 2006
Lives in Indonesia
7 posts
Gave thanks: 0
Thanked 0 times
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Account still pending???
My account hasn't been activated yet because of fraud rejection reason since yesterday. I read their form "Credit Card Authorization Form". They put the phone number there, but when trying to contact them by phone,they say they do not support SurpassHosting by phone for fraud check. I've put 4 tickets since yesterday and still got no reply from them
 I really confused. How can I solve this problem? |
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May 26th, 2006, 7:39 AM
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#3 (permalink) |
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Registered User
Fresh Surpasser
Joined in May 2006
Lives in Indonesia
7 posts
Gave thanks: 0
Thanked 0 times
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Yup, the auto reply email always send to my email after I put a ticket.
But it's okay now, they have reply my last ticket. Although its 5 hour after I submit, but thanx to them... at least they have give me a word... so I don't get stack waiting for answers  |
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May 26th, 2006, 8:54 AM
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#4 (permalink) |
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CTO, Surpass Hosting
Super #1
Joined in Apr 2003
Lives in Florida
1,824 posts
Gave thanks: 10
Thanked 134 times
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All orders are manually verified so please allow up to 24 hours for activation. I know this is frustrating but it is for the protection of your servers and our network
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