Webstats not working

Markus · May 26th, 2006, 8:04 AM

That is what I get. I suppose those red crosses should be clickable right? Or am I doing something wrong? I would appreciate it if someone could clarify this.

Thanks.

IP: 72.29.89.114

**DewKnight** · May 26th, 2006, 11:45 AM

I don't remember where exactly that screen is.. but to access the webstats, cick the "Web/FTP Stats" icon in your main cPanel page.

**cowboy** · May 26th, 2006, 11:58 AM

Are you a dedicated server? If so it appears you have webstates turned off in WHM --> Tweak Settings.

Markus · May 26th, 2006, 12:18 PM

Ah, I feel stupid now. I only read “web/ ftp” and not the word “stats” below the first line. I was convinced that I could find it at “statistics software configuration”. My bad but I’m not used to cPanel because I’ve only used HELM in the past.

Thanks for the replies.

Cheers,

Markus

**cowboy** · May 26th, 2006, 12:46 PM

A benefit of a forum is the willing exposure from the others who have already "been there, done that."

**Skipdawg** · May 26th, 2006, 12:55 PM

Quote:

Originally Posted by cowboy

A benefit of a forum is the willing exposure from the others who have already "been there, done that."

Double ditto amen to that!

Markus · May 26th, 2006, 7:36 PM

Hmmm, I think some things aren’t alright. It says that the bandwidth used should be updated every 6 hours but nothing has happened. Same goes with the cPanel main page, can’t see how much BW was used. And I’m sure it isn’t 0.

Though I got some errors I think:

AWstats after pressing update now button: No qualified records found in log (0 corrupted, 0 dropped)

Bandwidth stats state: RRDTOOL is missing, please install rrdtool with a prefix of /usr/local/cpanel/3rdparty!

My log file is only 38Kb atm.

Anyone familiar with this?

**DewKnight** · May 26th, 2006, 9:07 PM

I've not had those problems... If your cPanel is showing zero bandwidth, there may be a problem with the quotas I believe it's called.... File a support ticket and have support rerun the quotas for the account... I would also mention those errors, and ask if they may be related to the quotas problem

May 26th, 2006, 8:04 AM	#1 (permalink)
Markus Registered User Fresh Surpasser Joined in May 2006 9 posts Gave thanks: 1 Thanked 0 times	Webstats not working That is what I get. I suppose those red crosses should be clickable right? Or am I doing something wrong? I would appreciate it if someone could clarify this. Thanks. IP: 72.29.89.114 __________________ www.pixelpopulace.com

May 26th, 2006, 11:45 AM	#2 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	I don't remember where exactly that screen is.. but to access the webstats, cick the "Web/FTP Stats" icon in your main cPanel page. __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

May 26th, 2006, 11:58 AM	#3 (permalink)
cowboy Surpass Fan Excelling Contributor Joined in Nov 2005 Lives in Colorado Hosted on DEDI 937 posts Gave thanks: 2 Thanked 95 times	Are you a dedicated server? If so it appears you have webstates turned off in WHM --> Tweak Settings. __________________ Where would you be if you were at the highest court in the land (US)?

May 26th, 2006, 12:18 PM	#4 (permalink)
Markus Registered User Fresh Surpasser Joined in May 2006 9 posts Gave thanks: 1 Thanked 0 times	Ah, I feel stupid now. I only read “web/ ftp” and not the word “stats” below the first line. I was convinced that I could find it at “statistics software configuration”. My bad but I’m not used to cPanel because I’ve only used HELM in the past. Thanks for the replies. Cheers, Markus __________________ www.pixelpopulace.com

May 26th, 2006, 12:46 PM	#5 (permalink)
cowboy Surpass Fan Excelling Contributor Joined in Nov 2005 Lives in Colorado Hosted on DEDI 937 posts Gave thanks: 2 Thanked 95 times	A benefit of a forum is the willing exposure from the others who have already "been there, done that." __________________ Where would you be if you were at the highest court in the land (US)?

May 26th, 2006, 7:36 PM	#7 (permalink)
Markus Registered User Fresh Surpasser Joined in May 2006 9 posts Gave thanks: 1 Thanked 0 times	Hmmm, I think some things aren’t alright. It says that the bandwidth used should be updated every 6 hours but nothing has happened. Same goes with the cPanel main page, can’t see how much BW was used. And I’m sure it isn’t 0. Though I got some errors I think: AWstats after pressing update now button: No qualified records found in log (0 corrupted, 0 dropped) Bandwidth stats state: RRDTOOL is missing, please install rrdtool with a prefix of /usr/local/cpanel/3rdparty! My log file is only 38Kb atm. Anyone familiar with this? __________________ www.pixelpopulace.com

May 26th, 2006, 9:07 PM	#8 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	I've not had those problems... If your cPanel is showing zero bandwidth, there may be a problem with the quotas I believe it's called.... File a support ticket and have support rerun the quotas for the account... I would also mention those errors, and ask if they may be related to the quotas problem __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

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