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Old July 25th, 2006, 9:16 AM   #28 (permalink)
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Quote:
Originally Posted by DTNG
Sorry for the double post. I talked with someone from my ISP's support and they said it wasn't a problem with them, but with the web host.
Well that someone probably doesn't know much about the web. When they don't know the answer they'll probably feel that it's necessary to shift the focus of the blame so that they don't have to deal with it.

They couldn't fix the problem anyways it is just one of the "metrics" of the internet. So sit back and wait because noone can speed it up.
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Old July 25th, 2006, 9:51 AM   #29 (permalink)
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Originally Posted by DTNG
I can see it using that url. Will I be able to use my domain later though?
All I'm seeing is the GoDaddy parked domain page. Has the DNS been set at GoDaddy?
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Old July 25th, 2006, 10:20 AM   #30 (permalink)
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once you change your DNS on godaddy, all should be fine. But don't change it, then look at the changes, and 'submit' again - every time you do that you reset the pointer transfer...

So, it's showing the godaddy parked page now....
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Old July 25th, 2006, 10:40 AM   #31 (permalink)
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Old July 25th, 2006, 11:19 AM   #32 (permalink)
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Quote:
Originally Posted by Brandon
Well that someone probably doesn't know much about the web. When they don't know the answer they'll probably feel that it's necessary to shift the focus of the blame so that they don't have to deal with it.

They couldn't fix the problem anyways it is just one of the "metrics" of the internet. So sit back and wait because noone can speed it up.
That's unfortunately too true. They once blamed a router behind the modem for causing Network problems. They denied it being a problem elsewhere. Only a couple weeks later did they admit that the either neighbourhood was experiencing problems and that they had to re-line it.
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Old July 25th, 2006, 12:28 PM   #33 (permalink)
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I decided to cancel my hosting and park the domain. I can't do anything with this computer and it's pretty worthless to start a website when I can't view it. Mabey when I get a new computer, i'll look into Surpass again.
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Old July 26th, 2006, 3:28 AM   #34 (permalink)
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How long does the cancellation take? I put in the request around 8am this morning. Will I be able to get a refund?
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Old July 26th, 2006, 3:42 AM   #35 (permalink)
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Quote:
Originally Posted by DTNG
I decided to cancel my hosting and park the domain. I can't do anything with this computer and it's pretty worthless to start a website when I can't view it. Mabey when I get a new computer, i'll look into Surpass again.
it had nothing to do with your computer.
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Old July 26th, 2006, 3:45 AM   #36 (permalink)
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How long does the cancellation take? I put in the request around 8am this morning. Will I be able to get a refund?
You'll want to look over this again. http://www.surpasshosting.com/policies.php
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