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December 30th, 2006, 10:01 AM
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#1 (permalink) |
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Registered User
Seasoned Poster
Joined in Jul 2004
Hosted on SH118
42 posts
Gave thanks: 4
Thanked 3 times
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Various Questions (Surpass Plans, Server Info...)
Hello, Surpass Community,
I haven't touched my Surpass accounts for a while, and I've forgotten about them! I have some questions: 1. How do I check the plans I have registered with Surpass? How do I check when they expire? 2. How do I know what servers my plans are hosted at? My signature says Mac and Pipe, but Mac isn't even on the server list anymore! Is Mac still a server? 2a. How do I know what my host name servers are? In configuring my domain name, should I only supply the host name server or is it necessary / recommended to also supply the IP address? What is the IP address of my host name servers? Thanks for answering my 'beginner' questions! Eraemia |
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December 30th, 2006, 10:38 AM
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#2 (permalink) |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,366 posts
Gave thanks: 25
Thanked 94 times
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1 - email sales with whatever information you have. You ought to at least have paypal subscription emails for the renewals...
2 - sales will be able to tell you where your accounts are by IP / and tell you the name servers as well. If you're using shared plans, they'll just resend you your 'signup' information after you identify you are the owner of the accounts.
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Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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December 30th, 2006, 12:15 PM
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#4 (permalink) |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,366 posts
Gave thanks: 25
Thanked 94 times
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you might be able to at my.surpasshosting.com >> if you remember the name and password you made when you signed up... or go to desk.surpasshosting.com and create a ticket.
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Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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