Help!!! Mistake when registering!

Clarisse · February 2nd, 2007, 12:58 PM

I need help! I ordered the Power shared plan now and used the cupon code, but I forgot to choose "yearly billing"!!! What do I do??

**Gaia** · February 2nd, 2007, 1:11 PM

Submit a ticket to billing and ask them if they can make the adjustment for you.

http://desk.surpasshosting.com

Clarisse · February 2nd, 2007, 1:24 PM

Thanks, I just did. When will I get an answer there??

**Skipdawg** · February 2nd, 2007, 1:38 PM

As soon as they get to your ticket

That is a very simple fix for them.

Clarisse · February 2nd, 2007, 1:40 PM

Really? Ok, I feel less worried now

Clarisse · February 2nd, 2007, 4:18 PM

Ok, thy helped me, but now when I go to "My Domains" it says that the expiration date is 02/02/2007, shouldn't it be 2008?

**Skipdawg** · February 2nd, 2007, 4:48 PM

Have they updated that for you yet? If not do let them know.

kdanieli · February 2nd, 2007, 6:33 PM

panic

**Skipdawg** · February 2nd, 2007, 8:24 PM

Quote:

Originally Posted by kdanieli

panic

Why do that? the

when you do that.

February 2nd, 2007, 12:58 PM	#1 (permalink)
Clarisse Registered User Fresh Surpasser Joined in Feb 2007 7 posts Gave thanks: 0 Thanked 0 times	Help!!! Mistake when registering! I need help! I ordered the Power shared plan now and used the cupon code, but I forgot to choose "yearly billing"!!! What do I do??

February 2nd, 2007, 1:11 PM	#2 (permalink)
Gaia Holy hell and a hippie On a golden path... Joined in Nov 2006 Lives in Canada Hosted on SH106 393 posts Gave thanks: 24 Thanked 25 times	Submit a ticket to billing and ask them if they can make the adjustment for you. http://desk.surpasshosting.com __________________ \|\|http://eternal-realm.net \|\|http://usebbzone.com --------- Go There: Surpass Wiki ---------- \|\| SH106

February 2nd, 2007, 1:38 PM	#4 (permalink)
Skipdawg Insanely Super #1 Joined in Jul 2005 Lives in Northwest USA 4,154 posts Gave thanks: 39 Thanked 78 times	As soon as they get to your ticket That is a very simple fix for them. __________________

February 2nd, 2007, 4:48 PM	#7 (permalink)
Skipdawg Insanely Super #1 Joined in Jul 2005 Lives in Northwest USA 4,154 posts Gave thanks: 39 Thanked 78 times	Have they updated that for you yet? If not do let them know. __________________

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February 2nd, 2007, 1:24 PM	#3 (permalink)
Clarisse Registered User Fresh Surpasser Joined in Feb 2007 7 posts Gave thanks: 0 Thanked 0 times	Thanks, I just did. When will I get an answer there??

February 2nd, 2007, 1:40 PM	#5 (permalink)
Clarisse Registered User Fresh Surpasser Joined in Feb 2007 7 posts Gave thanks: 0 Thanked 0 times	Really? Ok, I feel less worried now

February 2nd, 2007, 4:18 PM	#6 (permalink)
Clarisse Registered User Fresh Surpasser Joined in Feb 2007 7 posts Gave thanks: 0 Thanked 0 times	Ok, thy helped me, but now when I go to "My Domains" it says that the expiration date is 02/02/2007, shouldn't it be 2008?

February 2nd, 2007, 6:33 PM	#8 (permalink)
kdanieli Registered User Comfy Contributor Joined in Nov 2006 Hosted on SH107 105 posts Gave thanks: 8 Thanked 0 times	panic

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