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Old February 8th, 2007, 6:40 AM   #1 (permalink)
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Full backup

I downloaded a full backup from my old host and when I go to my cpanel (Surpass) and click on backups and then go to Restore a Home Directory Backup and upload my full backup, it doesn't appear in my public_html folder. Am I doing something wrong?

Also how long does it take for the nameservers to change?

Ah, another question, when I add a new subdomain how do I set a disk space quata?

Thanks!
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Old February 8th, 2007, 10:54 AM   #2 (permalink)
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If you downloaded a FULL backup, then you will have to send it to Surpass tech support for them to restore it. Restoring a Home Directory back up will only work if you downloaded a home directory back up.
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Old February 8th, 2007, 1:58 PM   #3 (permalink)
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Ah, got it! Thanks so much! I don't think I need the full one though, I'll just upload my home directory. =)

Surpass members are so helpful

Now I only wonder how to set a subdomain's disk space quota...

Last edited by Katy; February 8th, 2007 at 2:13 PM..
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Old February 8th, 2007, 2:12 PM   #4 (permalink)
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No problem .

It usually takes 24 - 48 hours for your domain name to propagate. You can see more information on DNS Propagation -> http://wiki.surpasshosting.com/index...ns_propagation

You set sub-domain quota via the FTP manager in cPanel.
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Old February 8th, 2007, 2:55 PM   #5 (permalink)
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Thanks, my domain already moved! I just was a bit worried..

I'll try to add disk space quata right away!

Wait, one more question, I see many users have their server names or what you call them in their signatures, like you have SH106, so how do I know what my server is?
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Last edited by Katy; February 8th, 2007 at 2:57 PM..
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Old February 8th, 2007, 3:03 PM   #6 (permalink)
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If your domains has already resolved you can enter it in the form on this page and it'll let you know what server you are on...

http://www.surpasshosting.com/content/subscribe/
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Old February 8th, 2007, 4:55 PM   #7 (permalink)
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Thank you, mine is SH111.

Ok, everyone's tired of me, but I have another question. lol I'd like to link back to Surpass and I wonder if there's something like referer link that I can put on my site? Also, are there any small banners I can display on my site?

Thanks!
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Old February 8th, 2007, 6:50 PM   #8 (permalink)
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You can use any of these images to link back to surpass:

http://wiki.surpasshosting.com/index...ink_to_Surpass

They might be alitte more large then what you are looking for, but they should still look good sized down abit.
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Old February 8th, 2007, 7:13 PM   #9 (permalink)
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I made this for my site too: http://ad.dewknight.com/adimage.php?...ontenttype=gif

There is currently no affiliate program (that I know of)
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