puckchaser

See Screen Cap below, FOLLOW ARROW:

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GlobeTrekker

Skipdawg,

I tried logging into the Help Desk system or support ticket or whatever. Now it says "Invalid username and password." And I am using the same to post here.

Maybe I need to wait until it is the 22nd Century?

Regards (not venting at you, but really, almost about to give up). Problem is, I think they already charged me/my customer.

markscns

Do not put a user name and password in at the help desk, submit without it, using the link I provided in my post.

Also, keep in mind, your user name and password for the help desk is totally separate from the forum.

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twinlakeweather.us SH92

GlobeTrekker

Thanks guys. All of you...

I was able to submit a ticket there (without logging in there). Thanks again.

But once there, they asked my domain name and one more username and password.

I just typed "notassignedyet," as damn, I don't even have the confirmation of my hosted website or domain or what have you.

Then they probably opened a ticket. If new customers have to go through all this, how does it really show on your corporation, pals?

And, is there any chance Dubya is the owner of your corp.? Or Rice?

Regards

puckchaser

In case you haven't noticed, this is a hosting forum. Keep your politics to an appropriate forum.

I'd say more, but I will take my own advice.

Puckchaser

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GlobeTrekker

Well sorry...

Now I get an email (in the bulk folder) with a login password for client.surpass.hosting...

And guess what? the email-id and password don't work.

Can't blame me for being frustrated and being politically insane at the moment.

I think I am really ready to give up.

Regards,

Globe

Kayla

Globe- we welcome your.. unique personality to our forum.

We have received hundreds of sign ups in the past few days, and are activating accounts as quickly as possible. Please have some patience and you will receive your welcome email ASAP.

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GlobeTrekker

Well, thanks to all who helped me, and also thank you, Kayla.

I guess a couple of dollars charged on a credit card won't hurt, but what really will hurt is that I registered a good domain name using the form (and now it might be eternally locked for all I know).

I was referred here by a friend who is your customer and insisted this is all good. But I think you will agree that (from my point of view) this has taken almost two days. And I am missing my deadline and promises here. And of course, considering that the weekend is coming up, I can't expect to wait until Tuesday (my time - remember I am on the other side of the globe).

Once again, thank you very much and wish you all a great weekend. I am out of here.

Regards,

Globe

GlobeTrekker

Holy Cow! I received 5 emails from Surpass hosting with my approved domain and password and ID.

Everything is A-OK now. Once again, thanks everyone. Especially all those who helped me since I started this thread, Kayla, and later Eric from the helpsupport desk.

I think I will be able to keep my deadlines and promises. Sorry for venting. But we all live in tough times. No?

Thanks again to everyone and have a great weekend.

Regards,

Globe