Question About My Current Files

Nicole · December 20th, 2003, 6:28 PM

Okay, I've as much as made up my mind to switch to Surpass for my site hosting, but I have one question; is there any way I can switch from my old host to Surpass without losing my databases and files from my old host?

**patrickb** · December 20th, 2003, 6:49 PM

If you old hold uses Cpanel and your site is not excessively large, then yes, we can do the transfer for you. Just send an email to support with the IP, domain, username, and password of the old account after you sign up and we will get it done for you.

**fwwebs5** · December 20th, 2003, 6:52 PM

Depends on many things, but mainly what you have installed. If your using MySQL already, make backups of the databases. You can ftp all of your files to you local computer and then upload them to your new server. The problem will be that your configurations will be different and you'll need to change each, so the best option would be to reinstall each component from the original package and restore the databases once your ready.

Fantastico makes the installation easy, assuming the scripts you have now are in Fantastico.

**Kayla** · December 21st, 2003, 1:59 AM

Both very helpful answers if you have cPanel .. or if you do not.

December 20th, 2003, 6:49 PM	#2 (permalink)
patrickb the one who was Super #1 Joined in Jul 2003 Lives in Memphis 1,967 posts Gave thanks: 0 Thanked 3 times	If you old hold uses Cpanel and your site is not excessively large, then yes, we can do the transfer for you. Just send an email to support with the IP, domain, username, and password of the old account after you sign up and we will get it done for you. __________________ Patrick Warnings: The program(s) might crash unexpectedly or behave otherwise strangely. (But of course, so do many commercial programs on Windows.) --www.gimp.org

December 20th, 2003, 6:52 PM	#3 (permalink)
fwwebs5 Surpass Fan On a golden path... Joined in Nov 2003 432 posts Gave thanks: 0 Thanked 0 times	Depends on many things, but mainly what you have installed. If your using MySQL already, make backups of the databases. You can ftp all of your files to you local computer and then upload them to your new server. The problem will be that your configurations will be different and you'll need to change each, so the best option would be to reinstall each component from the original package and restore the databases once your ready. Fantastico makes the installation easy, assuming the scripts you have now are in Fantastico. __________________ Fw Web Solutions http://fwwebs.com

December 21st, 2003, 1:59 AM	#4 (permalink)
Kayla Searcher Surpass Staff Joined in May 2003 Lives in Orlando 24,509 posts Gave thanks: 936 Thanked 787 times	Both very helpful answers if you have cPanel .. or if you do not. __________________ Follow Surpass on Twitter and Facebook Check out interesting finds on the Surpass Blog .... it's coming.

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December 20th, 2003, 6:28 PM	#1 (permalink)
Nicole Registered User Fresh Surpasser Joined in Dec 2003 Lives in California Hosted on Pass2 12 posts Gave thanks: 0 Thanked 0 times	Okay, I've as much as made up my mind to switch to Surpass for my site hosting, but I have one question; is there any way I can switch from my old host to Surpass without losing my databases and files from my old host?

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