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Old February 21st, 2007, 12:46 PM   #10 (permalink)
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Quote:
Originally Posted by Mike K View Post
Hi ideosynk,

Did you submit a ticket to the sales department? We have just pushed through a bunch of accounts that were pending and these clients contacted our sales staff.
We are still facing a slight delay but we can expedite your activation if you provide the ticket id of a ticket you submitted to the helpdesk or the domain name you provided when you signed up for the account.

Awaiting your response
Okay, I just finished sending a ticket to the sales department. Also, I just noticed that I'm not able to reach my billing information any longer. In fact, it shows my email address as not even being registered.
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Old February 21st, 2007, 1:15 PM   #11 (permalink)
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2 different logins for the helpdesk and billing system if that is the confusion... looking for your ticket and will get back to you over the helpdesk. Thanks
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