Billed 60 per year

rossg · March 1st, 2007, 10:10 AM

but am getting charged the regular rates. Cancelling now without ever even getting to try out services...

**Brandonnn** · March 1st, 2007, 4:06 PM

Quote:

Originally Posted by rossg

but am getting charged the regular rates. Cancelling now without ever even getting to try out services...

You needed to signup yearly with the promotion... not monthly (this was clearly stated in the instructions).

rossg · March 1st, 2007, 4:23 PM

Quote:

Originally Posted by Brandon

You needed to signup yearly with the promotion... not monthly (this was clearly stated in the instructions).

No Kidding? Wow, I thought I would never figure that out..

If that was the problem, then tell me oh wise one, why I am I being billed for annual services for $60?

**Kayla** · March 2nd, 2007, 5:55 PM

Unfortunately if there was a space behind the coupon, then the system did not take it.

If your receipt says you used a coupon, then it went through fine. Your receipt probably does not mention a coupon.

Just tell our sales division what happened, and they can correct this for you.

**deastwood** · March 2nd, 2007, 7:53 PM

Quote:

Originally Posted by rossg

No Kidding? Wow, I thought I would never figure that out..

If that was the problem, then tell me oh wise one, why I am I being billed for annual services for $60?

come on theres no need for this he was only trying to be helpful, it may have sounded brash but you would be suprised how many people have posted and forgotten silly little things, if your original post had had a bit more info he might not come back with that answer

March 1st, 2007, 10:10 AM	#1 (permalink)
rossg Registered User Fresh Surpasser Joined in Feb 2007 2 posts Gave thanks: 0 Thanked 0 times	signed up for the promotion but am getting charged the regular rates. Cancelling now without ever even getting to try out services...

March 2nd, 2007, 5:55 PM	#4 (permalink)
Kayla Marketing Maven Surpass Staff Joined in May 2003 Lives in Orlando 24,749 posts Gave thanks: 946 Thanked 806 times	Unfortunately if there was a space behind the coupon, then the system did not take it. If your receipt says you used a coupon, then it went through fine. Your receipt probably does not mention a coupon. Just tell our sales division what happened, and they can correct this for you. __________________ Follow Surpass on Twitter and Facebook Check out the Surpass Blog

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