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Old March 3rd, 2007, 4:38 PM   #1 (permalink)
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Unhappy Subdomain difficulties (server not found)

With surpass I have two domains

Domain1, I never have problems with this domain, I can install, uninstall, create subdomains, delete them.

Domain 2 however is a different story it seems... First of all this is not an add on domain, it is seperate one (own C-Panel etc.). Installing/uninstalling doesn't seem to be such a smooth operation as it is on Domain1. Last week when trying to install Joomla I got a forbidden error. Today I created a subdomain and installed Wordpress through fantastico... But for some reason when I try to acces blog.domain2.com I get the message ''server not found''

I did the same procedure with domain1, it went smoothly without a problem...So what could this be with domain2?
(both domains are on Sh115)
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Last edited by DMNTRX; March 3rd, 2007 at 4:48 PM..
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Old March 3rd, 2007, 9:19 PM   #2 (permalink)
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you may want to send a ticket to support...

however, it is not recommended to install joomla or wordpress through fantastico... try doing it manually and if you still have issues you should send a ticket to support : http://desk.surpasshosting.com
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Old March 4th, 2007, 5:22 AM   #3 (permalink)
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Well there is no need to sent a tick to support, I went to bed last night. I just got up and guess what, it works
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