Hello, I need a little info. - Page 2

bigtrey90 · April 2nd, 2007, 5:52 PM

okay so i should get it tommorow since i orderd it saturday?

bigtrey90 · April 3rd, 2007, 9:23 AM

This is the 4th day, and I have submitted a ticket already, do they only REALLy run good on weekdays, cause i think i should get my login by this afternoon?! i'm patient but i'm just curious

Xendromn · April 3rd, 2007, 4:32 PM

I wonder. When my month is up and i need to pay again do they send me an email or something? I hope they don't terminate the account if i don't pay in like 4 hours.

**DewKnight** · April 3rd, 2007, 4:35 PM

It depends on how you signed up. If you signed up with a credit card, it should bill automatically. If you used PayPal, then you will see an invoice a few days early, and you'll have those few days to manually pay it

bigtrey90 · April 3rd, 2007, 4:42 PM

i hope they didn't close before answering my ticket again

**Geoff** · April 3rd, 2007, 5:28 PM

post the ticket number and hopefully someone here with access will come accross it.

bigtrey90 · April 3rd, 2007, 5:50 PM

okay i got the e-mail, but it said to change nameservers. i registered my domain at godaddy.com, but how do i change that?

**DewKnight** · April 3rd, 2007, 9:06 PM

There will be a nameservers option when you are modifying your domain in GoDaddy. Something similar to the image shown here: http://wiki.surpasshosting.com/index...le=Nameservers

April 3rd, 2007, 4:35 PM	#13 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	It depends on how you signed up. If you signed up with a credit card, it should bill automatically. If you used PayPal, then you will see an invoice a few days early, and you'll have those few days to manually pay it __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

April 3rd, 2007, 5:28 PM	#15 (permalink)
Geoff Yabadabadoo Super #1 Joined in Nov 2004 Lives in B.C., Canada Hosted on Dedicated 1,013 posts Gave thanks: 7 Thanked 28 times	post the ticket number and hopefully someone here with access will come accross it. __________________ Geoff Ellis - Surpass Dedicated Server Customer www.adepttechs.net

April 3rd, 2007, 9:06 PM	#17 (permalink)
DewKnight Skittles Super #1 Joined in Aug 2004 Lives in a space ship Hosted on dedi 6,816 posts Gave thanks: 101 Thanked 199 times	There will be a nameservers option when you are modifying your domain in GoDaddy. Something similar to the image shown here: http://wiki.surpasshosting.com/index...le=Nameservers __________________ Mountain Dew Knight People should not be afraid of their governments. Governments should be afraid of their people.

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April 2nd, 2007, 5:52 PM	#10 (permalink)
bigtrey90 Registered User Fresh Surpasser Joined in Apr 2007 12 posts Gave thanks: 0 Thanked 0 times	okay so i should get it tommorow since i orderd it saturday?

April 3rd, 2007, 9:23 AM	#11 (permalink)
bigtrey90 Registered User Fresh Surpasser Joined in Apr 2007 12 posts Gave thanks: 0 Thanked 0 times	This is the 4th day, and I have submitted a ticket already, do they only REALLy run good on weekdays, cause i think i should get my login by this afternoon?! i'm patient but i'm just curious

April 3rd, 2007, 4:32 PM	#12 (permalink)
Xendromn Registered User Fresh Surpasser Joined in Mar 2007 10 posts Gave thanks: 0 Thanked 0 times	I wonder. When my month is up and i need to pay again do they send me an email or something? I hope they don't terminate the account if i don't pay in like 4 hours.

April 3rd, 2007, 4:42 PM	#14 (permalink)
bigtrey90 Registered User Fresh Surpasser Joined in Apr 2007 12 posts Gave thanks: 0 Thanked 0 times	i hope they didn't close before answering my ticket again

April 3rd, 2007, 5:50 PM	#16 (permalink)
bigtrey90 Registered User Fresh Surpasser Joined in Apr 2007 12 posts Gave thanks: 0 Thanked 0 times	okay i got the e-mail, but it said to change nameservers. i registered my domain at godaddy.com, but how do i change that?

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