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Old August 3rd, 2007, 4:57 PM   #1 (permalink)
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Cutenews Problems...

For about 2 days, I have been trying to make my cutenews "work". I am not exactly sure how to explain why it is not working, but alas.. here we are.

I have cleared my cache, cleared my dns.. whatever (haha), deleted the existing file and tried to re-upload it, deleted the main file off of my computer, re-downloaded it, and re-uploaded it and still the blasted cutenews is not working. I understand that there are some of you that are asking, "Why would you want help with something that will not work? You do know there are other programs that you can add news with, right?"

The answer to these questions: 1) Because I have found Cutenews to be one of the best ways to add updates, graphics, and content to your site that allows anyone you wish access. I also need it, because (as stated) I use it to add graphics and content to which my site will be known for should I ever get everything running properly. -.- 2) No.. If there is another program that is just as good if not better than cutenews that has the same function, I could LOVE to hear about it and test it out.

So, this brings me to the reason I suspect there is something wrong. To get to my cutenews, you must go to www.domain.com/cutenews .. as you would for any domain. However, when trying to get to mine, this is the message that appears on a plain white screen:

Quote:
<H1>Internal Server Error
Quote:

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmasterokashikumo.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/1.3.37 Server at okashikumo.net Port 80
</H1>
If there is anything that you can think of trying that I have not already done, please give me ideas because they are desperately needed and appreciated.
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Old August 3rd, 2007, 5:30 PM   #2 (permalink)
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Is there an htaccess file in that directory? If so, look in it and see if there is anything that modifies php (you can post it here if you aren't sure). Because of the way the server runs, some thins that would normally go in the htaccess file need to go into a php.ini file.

edit: You can open that htaccess file with notepad
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Old August 4th, 2007, 1:26 AM   #3 (permalink)
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I've never used or installed cutenews, but by just glancing around on their web site their installation instructions say to chmod the index.php and the data folder and all files within to 777 permissions. These permissions will produce the error you're receiving on a server that is running PHPsuexec (which all newer Surpass servers are running).

Again, I've never installed cutenews, but you don't need 777 permissions on a server running PHPsuexec. You should be able to chmod these to 755 permissions.
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Old August 8th, 2007, 10:16 PM   #4 (permalink)
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I'm currently using cutenews (it is the easiest software to tweak is why) and don't have this issue.

Try deleting (but keeping an copy of) the .htaccess file in your directory. That could be causing the issue.
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Old August 10th, 2007, 2:32 PM   #5 (permalink)
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u have to change all the permissions in the data folder and the data folder itself (to 777)

i'm really good at cutenews if u need help! haha
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Old August 10th, 2007, 3:16 PM   #6 (permalink)
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Quote:
Originally Posted by stephye View Post
u have to change all the permissions in the data folder and the data folder itself (to 777)

i'm really good at cutenews if u need help! haha
This will apply only to a server running PHP as an Apache module. Since most servers here run with PHP as CGI, (reflective of your Internal Server Error), you cannot have a permission on any file or folder greater than 755. (ie. no write permission by anyone other than owner.)
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Old August 11th, 2007, 1:23 PM   #7 (permalink)
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Quote:
Originally Posted by cowboy View Post
This will apply only to a server running PHP as an Apache module. Since most servers here run with PHP as CGI, (reflective of your Internal Server Error), you cannot have a permission on any file or folder greater than 755. (ie. no write permission by anyone other than owner.)
when u r installing cutenews... it tells u to do that in order to work so i dont know.. i did that and it works fine with me
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