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Old August 8th, 2007, 3:59 PM   #1 (permalink)
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HELP setting up addon domain

I've set up the sub directory and verified it work. I am trying to set up the addon domain to point to that directory but receive the following error.

Bind reloading on sh122 using rndc zone: [norwood1.net] The subdomain, cpadental.norwood1.net has been added.

Error from park wrapper: cpadental.com is already configured.

Removed Entry from httpd.conf The subdomain, cpadental.norwood1.net has been removed.

cpadental.com could not be setup. The subdomain cpadental/public_html/cpadental.norwood1.net was not setup either.

Suggestions for a newbie are appreciated.
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Old August 8th, 2007, 4:30 PM   #2 (permalink)
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what is your domain, and what is your subdomain?
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Old August 8th, 2007, 4:36 PM   #3 (permalink)
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main domain is norwood1.net

subdomain I set up 'WAS' cpadental.norwood1.net. It's currently been removed while I was trying to figure out the reason for my error.
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Old August 8th, 2007, 4:54 PM   #4 (permalink)
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Is cpadental.com parked?

Error from park wrapper: cpadental.com is already configured.

Perhaps you need to unpark it.
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Old August 8th, 2007, 5:08 PM   #5 (permalink)
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No, currently have no parked domains
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Old August 8th, 2007, 5:14 PM   #6 (permalink)
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and you just click on 'add-on domain' in cPanel.

Then enter you domain name, path, and password then click 'add domain' and it fails?

If that is the case, I would open a support ticket with http://desk.surpasshosting.com
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Old August 8th, 2007, 5:32 PM   #7 (permalink)
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Maybe I'm not seting up the addon correctly.

New Domain Name: cpadental.com
Username/directory/subdomain Name: ???????????
Password: ??????????

Can someone give me an example of what should go in the field Username/directory/subdomain Name: field.
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Old August 8th, 2007, 5:38 PM   #8 (permalink)
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when you fill in the addon domain, it will typically make the domain name, minus the .com, as the directory. Password is what ever you want it to be.
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Old August 8th, 2007, 6:22 PM   #9 (permalink)
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Had you changed the nameservers for your add-on domain first? You have to do that before adding it, as an add-on.
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