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Old January 17th, 2004, 3:38 PM   #1 (permalink)
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On the Billing 101 FAQ, I am trying to use PayPal to renew my domain name. Seems that Billing is either on an extended lunch break (over two weeks) or vacation. What is the point of instructed the masses to send PayPal requests to billingsurpasshosting if email is never read?
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Old January 18th, 2004, 1:53 AM   #2 (permalink)
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they use it for the transfer of money not email
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Old January 18th, 2004, 5:05 PM   #3 (permalink)
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I know that. But, if they are not checking the mailbox, then explain how the will know PayPal has sent a payment. Besides, I just received an email from one of the tech and it seems that the address is not what the page says it is.
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Old January 18th, 2004, 11:06 PM   #4 (permalink)
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I guess you are the one I emailed earlier.
Just noticed this post.

The Billing 101 page does not say to send money to billingsurpasshosting.com
That email address is for correspondence.

If you are renewing your domain name, and you have an account in SurpassDomains.com then there should be no reason you have to ask billing anything.
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