Could you please check the activation of my account?

nickpeng · February 19th, 2008, 7:33 AM

Dear stuffs,

I signed up your promotion power hosting on Feb, 15 or 16, but it is not active till now!

So could you please check the activation of my account?
Is it anything wrong with my account?

Look forward for your reply!

**Dan** · February 19th, 2008, 7:54 AM

Could you please provide us with the domain name you signed up with so we can check on it for you?

You can also submit a ticket to the sales division at https://desk.surpasshosting.com/ and let us know the ticket ID and we could get that process expedited for you.

Regards,

stuffs

nickpeng · February 20th, 2008, 1:25 AM

Hi,my domain is xiaomv.com.
Thank you!

nickpeng · February 23rd, 2008, 6:31 AM

5 days passed, where is the welcome mail?
tell me what happened?

**Twist3d** · February 23rd, 2008, 11:14 AM

I'm sure they will get your request done soon.

They have been very busy with the one love promotion as probably half the nation is signing up for only a buck!

shars · February 24th, 2008, 2:46 AM

Yeah but that is not enough reason to not send the account details in 5 days!!

I just signed up.. i hope it won't take 5 days, just as what happened to nickpeng.

When they thought of this promotion, they must have already anticipated the volume of orders. They should be prepared enough.

Dannycg · February 24th, 2008, 7:43 AM

Quote:

Originally Posted by shars

Yeah but that is not enough reason to not send the account details in 5 days!!

I just signed up.. i hope it won't take 5 days, just as what happened to nickpeng.

When they thought of this promotion, they must have already anticipated the volume of orders. They should be prepared enough.

Maybe they should of done, but remember on top of the One-Love sale they have dozens of existing customers and they have to manage the uptime of hundreds of servers.

I've seen quite a few wanting to get the One-Love promotion, so things may be slow.

However, Im sure support will get round to you soon

!

shars · February 24th, 2008, 8:46 AM

Yep Dan. After I posted about my order in this forum, viola! My account was created immediately.

Thanks!

iaujus · February 24th, 2008, 8:49 AM

Erm... mine's still not activated and it's been7 days.

February 19th, 2008, 7:33 AM	#1 (permalink)
nickpeng Registered User Fresh Surpasser Joined in Feb 2008 3 posts Gave thanks: 0 Thanked 0 times	Could you please check the activation of my account? Dear stuffs, I signed up your promotion power hosting on Feb, 15 or 16, but it is not active till now! So could you please check the activation of my account? Is it anything wrong with my account? Look forward for your reply!

February 19th, 2008, 7:54 AM	#2 (permalink)
Dan Staff of Surpass Super #1 Joined in Apr 2007 2,463 posts Gave thanks: 119 Thanked 163 times	Could you please provide us with the domain name you signed up with so we can check on it for you? You can also submit a ticket to the sales division at https://desk.surpasshosting.com/ and let us know the ticket ID and we could get that process expedited for you. Regards, stuffs __________________ D4nz Net - Surpass Help Desk - NES Forever Use the thanks button. It works! AIM: dansorl

February 23rd, 2008, 11:14 AM	#5 (permalink)
Twist3d Twist3d One Super #1 Joined in Dec 2007 Hosted on pass81 1,056 posts Gave thanks: 17 Thanked 22 times	I'm sure they will get your request done soon. They have been very busy with the one love promotion as probably half the nation is signing up for only a buck! __________________ Pass81 [ Twist3d.net ]

February 24th, 2008, 2:46 AM	#6 (permalink)
shars Registered User Seasoned Poster Joined in Jul 2007 37 posts Gave thanks: 0 Thanked 0 times	Yeah but that is not enough reason to not send the account details in 5 days!! I just signed up.. i hope it won't take 5 days, just as what happened to nickpeng. When they thought of this promotion, they must have already anticipated the volume of orders. They should be prepared enough. __________________ 72.29.90.63 \| Server Name: SH120 66.7.193.212 \| Server Name: SH136

February 24th, 2008, 8:46 AM	#8 (permalink)
shars Registered User Seasoned Poster Joined in Jul 2007 37 posts Gave thanks: 0 Thanked 0 times	Yep Dan. After I posted about my order in this forum, viola! My account was created immediately. Thanks! __________________ 72.29.90.63 \| Server Name: SH120 66.7.193.212 \| Server Name: SH136

February 20th, 2008, 1:25 AM	#3 (permalink)
nickpeng Registered User Fresh Surpasser Joined in Feb 2008 3 posts Gave thanks: 0 Thanked 0 times	Hi,my domain is xiaomv.com. Thank you!

February 23rd, 2008, 6:31 AM	#4 (permalink)
nickpeng Registered User Fresh Surpasser Joined in Feb 2008 3 posts Gave thanks: 0 Thanked 0 times	5 days passed, where is the welcome mail? tell me what happened?

February 24th, 2008, 8:49 AM	#9 (permalink)
iaujus Registered User Fresh Surpasser Joined in Feb 2008 7 posts Gave thanks: 0 Thanked 0 times	Erm... mine's still not activated and it's been7 days.

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