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Old February 20th, 2008, 9:36 PM   #10 (permalink)
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Quote:
Originally Posted by Courtney View Post
None of the emails have been found in there.

I am just wondering if it's an issue with how we paid and stuff.

He signed up using his credit card, but we payed the invoice using his paypal.

If someone could please activate my account, I'd be so grateful!
That shouldn't be an issue. I know a few people who pay for other people's accounts or use differing emails and such. It's just because there's so many more accounts being bought right now because of the promotion that things are a tad slower than normal.

I feel for you; I'm sure you want to get started NOW!

[ :: hugs :: ]
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Courtney (February 21st, 2008)
Old February 21st, 2008, 4:02 PM   #11 (permalink)
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It has been over 48 hours and I STILL have not received my email. Can I please get something done about this? edit: thanks for your help everyone, I know I'm impatient. xD

Last edited by Courtney; February 21st, 2008 at 4:05 PM.
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Old February 21st, 2008, 4:08 PM   #12 (permalink)
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Please submit ticket to the help desk in regards to this. Thank you. =)

http://desk.surpasshosting.com/
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Courtney (February 21st, 2008)
Old February 21st, 2008, 4:10 PM   #13 (permalink)
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What division do I put it under?
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Old February 21st, 2008, 4:12 PM   #14 (permalink)
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Sales would work best
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Courtney (February 21st, 2008)
Old February 21st, 2008, 4:14 PM   #15 (permalink)
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Okay, thank you. How long will it take to get a response? =/
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Old February 21st, 2008, 4:15 PM   #16 (permalink)
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You will have a response today, probably within a few hours.
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Courtney (February 21st, 2008)
Old February 21st, 2008, 4:16 PM   #17 (permalink)
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Thank you very much! This is why I like this place- everyone is so helpful! ^^;
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Kayla (February 21st, 2008)
Old February 21st, 2008, 4:22 PM   #18 (permalink)
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Yay, glad that we could all help! If you have anymore questions or comments, please do not hesitate to ask! =)
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