icon Learn how to get the most out of Surmunity - read our forum tips here! | Welcome! Please register to access all of our features.

» Surpass Web Hosting Forums » Choosing Surpass » Signed Up? » Still no activation after 5 days?

Signed Up? If you're new with a question, ask here!

Reply
 
LinkBack Thread Tools Search this Thread
Old February 22nd, 2008, 4:10 AM   #1 (permalink)
Registered User
Fresh Surpasser
 
Joined in Feb 2008
7 posts
Gave thanks: 0
Thanked 0 times
Still no activation after 5 days?

Allo,

I've signed up for your OneLove II promo 5 days back and paid up through Paypal. I'm still waiting for my welcome letter.

Appreciate if someone could help get that sorted.

Here's my last Ticket ID: NYW-608969.

Thanks.
iaujus is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 4:14 AM   #2 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
7,574 posts
Gave thanks: 10
Thanked 263 times
Your ticket was mistakenly placed On Hold. I've opened it back up and you should be receiving a response shortly.
__________________
Surpass Abuse & Security

unofficial IRC chat: #surpass irc.blessed.net (efnet)
removed is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 7:41 AM   #3 (permalink)
Registered User
Fresh Surpasser
 
Joined in Feb 2008
7 posts
Gave thanks: 0
Thanked 0 times
Hiya

Thanks for looking into the matter.

It's been 3 hours and I have yet to hear from Surpass. Thought I should check with you, how long exactly is "shortly"?

I'm not being snarky here but I have been sitting at my desk for the past 3 hours anticipating a welcome email. And yes, before anyone ask, I should go get a life.

Thanks again.
iaujus is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 11:15 AM   #4 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
7,574 posts
Gave thanks: 10
Thanked 263 times
Looking into this for you right now. Should have some good news shortly...
__________________
Surpass Abuse & Security

unofficial IRC chat: #surpass irc.blessed.net (efnet)
removed is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 11:18 AM   #5 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
7,574 posts
Gave thanks: 10
Thanked 263 times
Okay... looks like you should be hearing from accounting in no more than 20 minutes. Sorry for the delay!
__________________
Surpass Abuse & Security

unofficial IRC chat: #surpass irc.blessed.net (efnet)
removed is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 12:03 PM   #6 (permalink)
Registered User
Fresh Surpasser
 
Joined in Feb 2008
7 posts
Gave thanks: 0
Thanked 0 times
Doubled the time frame waiting for accounting to get back. 40 min later since your post, still no email. I'm not feeling the love....
iaujus is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 22nd, 2008, 12:05 PM   #7 (permalink)
Surpass Abuse Admin
Super #1
 
removed's Avatar
 
Joined in Mar 2005
Lives in Houston, TX
7,574 posts
Gave thanks: 10
Thanked 263 times
They're working on it ...
Quote:
Ticket notes:
Note by Mayra H. - 22 Feb 2008 11:28 AM (36m30s)
Will send client an email want to make sure authorization. ty mayra
__________________
Surpass Abuse & Security

unofficial IRC chat: #surpass irc.blessed.net (efnet)
removed is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Old February 23rd, 2008, 12:18 AM   #8 (permalink)
Registered User
Fresh Surpasser
 
Joined in Feb 2008
7 posts
Gave thanks: 0
Thanked 0 times
Any news? Still no welcome email. It's been 12 hours. Accounting still working on my activation???
iaujus is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On