Still no activation after 5 days?

iaujus · February 22nd, 2008, 4:10 AM

Allo,

I've signed up for your OneLove II promo 5 days back and paid up through Paypal. I'm still waiting for my welcome letter.

Appreciate if someone could help get that sorted.

Here's my last Ticket ID: NYW-608969.

Thanks.

**removed** · February 22nd, 2008, 4:14 AM

Your ticket was mistakenly placed On Hold. I've opened it back up and you should be receiving a response shortly.

iaujus · February 22nd, 2008, 7:41 AM

Hiya

Thanks for looking into the matter.

It's been 3 hours and I have yet to hear from Surpass. Thought I should check with you, how long exactly is "shortly"?

I'm not being snarky here but I have been sitting at my desk for the past 3 hours anticipating a welcome email. And yes, before anyone ask, I should go get a life.

Thanks again.

**removed** · February 22nd, 2008, 11:15 AM

Looking into this for you right now. Should have some good news shortly...

**removed** · February 22nd, 2008, 11:18 AM

Okay... looks like you should be hearing from accounting in no more than 20 minutes. Sorry for the delay!

iaujus · February 22nd, 2008, 12:03 PM

Doubled the time frame waiting for accounting to get back. 40 min later since your post, still no email. I'm not feeling the love....

**removed** · February 22nd, 2008, 12:05 PM

They're working on it ...

Quote:

Ticket notes:
Note by Mayra H. - 22 Feb 2008 11:28 AM (36m30s)
Will send client an email want to make sure authorization. ty mayra

iaujus · February 23rd, 2008, 12:18 AM

Any news? Still no welcome email. It's been 12 hours. Accounting still working on my activation???

February 22nd, 2008, 4:10 AM	#1 (permalink)
iaujus Registered User Fresh Surpasser Joined in Feb 2008 7 posts Gave thanks: 0 Thanked 0 times	Still no activation after 5 days? Allo, I've signed up for your OneLove II promo 5 days back and paid up through Paypal. I'm still waiting for my welcome letter. Appreciate if someone could help get that sorted. Here's my last Ticket ID: NYW-608969. Thanks.

February 22nd, 2008, 4:14 AM	#2 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX 7,574 posts Gave thanks: 10 Thanked 263 times	Your ticket was mistakenly placed On Hold. I've opened it back up and you should be receiving a response shortly. __________________ Surpass Abuse & Security unofficial IRC chat: #surpass irc.blessed.net (efnet)

February 22nd, 2008, 11:15 AM	#4 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX 7,574 posts Gave thanks: 10 Thanked 263 times	Looking into this for you right now. Should have some good news shortly... __________________ Surpass Abuse & Security unofficial IRC chat: #surpass irc.blessed.net (efnet)

February 22nd, 2008, 11:18 AM	#5 (permalink)
removed Surpass Abuse Admin Super #1 Joined in Mar 2005 Lives in Houston, TX 7,574 posts Gave thanks: 10 Thanked 263 times	Okay... looks like you should be hearing from accounting in no more than 20 minutes. Sorry for the delay! __________________ Surpass Abuse & Security unofficial IRC chat: #surpass irc.blessed.net (efnet)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

February 22nd, 2008, 7:41 AM	#3 (permalink)
iaujus Registered User Fresh Surpasser Joined in Feb 2008 7 posts Gave thanks: 0 Thanked 0 times	Hiya Thanks for looking into the matter. It's been 3 hours and I have yet to hear from Surpass. Thought I should check with you, how long exactly is "shortly"? I'm not being snarky here but I have been sitting at my desk for the past 3 hours anticipating a welcome email. And yes, before anyone ask, I should go get a life. Thanks again.

February 22nd, 2008, 12:03 PM	#6 (permalink)
iaujus Registered User Fresh Surpasser Joined in Feb 2008 7 posts Gave thanks: 0 Thanked 0 times	Doubled the time frame waiting for accounting to get back. 40 min later since your post, still no email. I'm not feeling the love....

February 23rd, 2008, 12:18 AM	#8 (permalink)
iaujus Registered User Fresh Surpasser Joined in Feb 2008 7 posts Gave thanks: 0 Thanked 0 times	Any news? Still no welcome email. It's been 12 hours. Accounting still working on my activation???

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)