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Old February 22nd, 2008, 5:03 AM   #1 (permalink)
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Not a good start...

Hi everyone,

Hope you can help. I signed up yesterday (about 24 hours ago) and wanted to pay via Paypal. I got my 'Signup Receipt' mail, but where it says:

" Payment Method: PayPal

Follow this link to pay via PayPal:


Thank you for signing up with Surpass! "

There's no link! I can't pay therefore I won't get my welcome email?

This isn't a good start. Can someone please advise? I can't even send a support ticket because I don't have any login information yet.

Thanks,
James
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Old February 22nd, 2008, 6:00 AM   #2 (permalink)
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James, you don't need to login to send a ticket to support.

I'd also suggest posting the ticket ID here after you've submitted :]
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Old February 22nd, 2008, 7:03 AM   #3 (permalink)
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Thanks!

Done it now, ticket ID is PXY-607136

Thanks!
James
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