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#1 (permalink) |
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Registered User
Fresh Surpasser
Joined in Jan 2004
16 posts
Gave thanks: 0
Thanked 0 times
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I forgot what i changed my cpanel password to. Is there a link or something where i can reset it? I tried to do it with the reset option when I try to many times on cpanel, but it still hasnt been sent to me. can you help?
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#3 (permalink) |
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Marketing Maven
Surpass Staff
Joined in May 2003
Lives in Orlando
24,749 posts
Gave thanks: 946
Thanked 806 times
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I believe on some of the servers, the cPanel reset will not work. We are slowly going to remove it completely because I don't think cPanel realized how annoying it would be if someone knew your cPanel username and repeatedly sent you reminders... which happened a few times to our customers. It is best just to email support and ask them to reset it. Always present to them how you paid for your account (Paypal: the email address used and full name -- 2checkout: type of credit card used and full name) and they will reset it right away after matching up the information you provided.
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