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Old February 24th, 2004, 12:11 AM   #1 (permalink)
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Monthly ---> Yearly (can I switch?)

I searched for answers on my question, could'nt find any. I'm not sure if this is the right topic to ask this either. I am fairly 'new', but I have a payment question that Im sure has been asked before. I chose to pay monthly, but is there a way to switch to pay yearly (without having to pay the 3 months or so I already paid)? At the end of this month I'll be making my next monthly payment, so if there is a way, I'd like to switch to yearly asap.

Surpass is so reliable, I am confident in paying a yearly fee

Thanks,

Kim
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Old February 24th, 2004, 12:13 AM   #2 (permalink)
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Did you try sending an email about this to billingsurpasshosting.com ?

I'm almost positive they can accomodate you.
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Old February 24th, 2004, 12:15 AM   #3 (permalink)
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Nope, I haven't. I wanted to ask here before sending an email. Just wondering if it was possible first. I will send an email, thanks
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Old February 24th, 2004, 12:16 AM   #4 (permalink)
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As long as you describe the scenario like you did in your post, I'm sure it can be worked out.
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Old February 24th, 2004, 12:19 AM   #5 (permalink)
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Email sent --
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Old February 24th, 2004, 12:29 AM   #6 (permalink)
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Re: Monthly ---> Yearly (can I switch?)

Quote:
Originally posted by Kimberly
I searched for answers on my question, could'nt find any. I'm not sure if this is the right topic to ask this either. I am fairly 'new', but I have a payment question that Im sure has been asked before. I chose to pay monthly, but is there a way to switch to pay yearly (without having to pay the 3 months or so I already paid)? At the end of this month I'll be making my next monthly payment, so if there is a way, I'd like to switch to yearly asap.

Surpass is so reliable, I am confident in paying a yearly fee

Thanks,

Kim
Thank you. Sometimes our servers have their bumps, sometimes we are swamped with tickets, but we get everything done and admire your patience. It keeps us going everyday, clients like you.

I will now personally answer your ticket and get this done for you since I saw it first.
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Old February 24th, 2004, 12:36 AM   #7 (permalink)
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teq - you rule!

This is a little off-topic, but I thought I'd share:
The other day a girl emailed me asking if I like surpass hosting, and if I would recommend them. I was sooo excited to reply to her and tell all the good stuff about surpass. I was only going to say a couple of things and leave it at that... but my email was about 2 paragraphs long. I sounded like the owner of surpass trying to get a new client, lol. She was very convinced after she read my email and replied that she would go with surpass.

So, in other words, that's my way of saying thanks for being so awesome
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Old February 24th, 2004, 12:42 AM   #8 (permalink)
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Thanks for being a kewl and patient.

Nice compliments like yours Kimberly are NEVER off topic. Not on my watch anyway.
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Old February 24th, 2004, 1:08 AM   #9 (permalink)
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I responded to your ticket. Let me know here when you reply so I can go back into the billing department.. I'm not a usual in there.
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