MadMadDeals

Hey,
I'm new to Surpass and so far am very happy I am moving my vBulletin community here. Here's the thing, I have it right now hosted with another host and want to move it to my new account here and try not to loose any info I already have on the forums. There really isn't a whole lot but I have customised it and added a portal and would hate to have to spend several more hours redoing everything I have already done. Does surpass offer any moving of such things for thier clients or have any suggestions on how I can make this move alot smoother on me and my members?
Thanks for any help,
M.M.Deals

Bigjohn

You'll loose something in the 'overlap' period.

best method -

Close the board for 2 days.
Move the domain with your registrar, have support help you move the board (if the old host uses Cpanel).
reopen the board.

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MadMadDeals

I'm not moving the domain just the board, I'm keeping that host for my other sites. It's just Surpass is more suited for my vBulletin. If I had found Surpass before I had made a 2 yr. commitment with the other place my site would be here as well..

SmartGuy

Close your board.
Sign up for an account at Surpass.
E-mail support with your cPanel username and pass at the other host and Surpass, asking them move everything.
Once support is done moving the board, change the nameservers at your domain registrar.
Wait for the DNS to propagate.
Open your board.

mikeh

I moved an entire domain including a large active phpBB message forum (150 users & 17,000 messages) from my old ISP to Surpass without losing anything and with only about 30 minutes of downtime.

Travis

30 minutes downtime? what about the dns resolving?

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mikeh

As part of my move, I created a redirect to "http://xx.xx.xx.xx/~mydomain/" (the Temporary Web Path you receive in your new hosting account info e-mail from Surpass.) That took care of everything, albeit the browser Address bar text looked a little funky for visitors until the DNS propagated for everyone, which took 2-3 days. The bottom line is that if you plan it right, then everything can get moved with minimal downtime and nothing lost, even when databases and forums are involved.

I did do one or two "dry runs" of backing up and restoring the MySQL databases between ISPs to make absolutely sure everything worked before I locked down the old site and did the real move.

If you're moving from one hosted domain to a brand new domain name here, then there's no DNS resolving issues to worry about. The only real issue is making sure visitors cannot alter database contents while you're doing the move.

Travis

very good idea mikeh!

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MadMadDeals

Okay, this is probably a stupid question but here goes..I've been working with support since yesturday about moving my vBulletin. They walked me through the whole process and then had me load my sql file so they could restore the db. They emailed me earlier and said that the db had been restored, so I went into my File Manager too have a look and see if I needed to modify any codes or whatever and it still looks like it did when I moved my backup file there. Doesn't look like anything's been changed. So my stupid question is exactly what is restoring my db? And what do I need to do from this point? I'm new to this whole thing, I've always ran boards hosted else where so this my first php coded board and having anything to do with mySQL. Atleast I am learning through the process though..