blacklisted

davo · August 9th, 2004, 11:09 AM

I'm a reseller on pass6 and my emails are being blacklisted. Here's a short exerpt from the bounced email:

"Mail from 66.194.239.136 refused by blackhole site rbl-plus.mail-abuse.org. Check http://mail-abuse.org/referred.html for explanation"

I've created a help ticket about it, but apparently that does nothing. Is there anything to do about this besides moving to a different hosting company?

Also, on a related issue...when doing a whois on the IP address of my server I found out that the IP is registered with HostDime. What's that all about? Am I actually on a HostDime server and don't even know it. Is Surpass just a reseller for HostDime servers?

**sam** · August 9th, 2004, 11:17 AM

getting those lists updated involves third parties and takes time. thanks for your patience.

as for your second question, there isn't much that can be done about that. ulitimately the whois records must show who owns the network.

**Steve** · August 9th, 2004, 12:04 PM

Quote:

Originally Posted by davo

Also, on a related issue...when doing a whois on the IP address of my server I found out that the IP is registered with HostDime. What's that all about? Am I actually on a HostDime server and don't even know it. Is Surpass just a reseller for HostDime servers?

As the thread, http://www.surmunity.com/showthread....9546#post49546 states:

Quote:

Originally Posted by Kayla

Surpass Hosting is a wholly owned subsidiary company of DimeNoc.

This simply means that Surpass Hosting is a sister company of DimeNoc/HostDime. So, technically, they are the same company. Rest assured, Surpass Hosting/DimeNoc has its own data centers, unlike most hosting companies which rent racks from third party vendors.

With any hosting company you go to, the WHOIS will always show the hosting company you are currently signed with. Even if you use your own customized nameservers (i.e. ns1.mydomain.com), the IP address to those nameservers will still always link up to your host or to the rack vendor that your host uses.

I hope this helps. Have a good day!

davo · August 9th, 2004, 1:20 PM

Glad to know this is being handled...have the resellers/account holders causing the problem been booted? If the spam continues they won't remove the ban.

**bumblevee** · August 9th, 2004, 6:10 PM

I'm in the same boat as you, Davo. I contacted tech support yesterday and was told they had to pass it on to hostdime abuse team. I'm getting tired of checking my mail thru horde. I guess both pass6 and pass7 are affected.

August 9th, 2004, 11:09 AM	#1 (permalink)
davo Registered User Fresh Surpasser Joined in Apr 2004 12 posts Gave thanks: 0 Thanked 0 times	blacklisted I'm a reseller on pass6 and my emails are being blacklisted. Here's a short exerpt from the bounced email: "Mail from 66.194.239.136 refused by blackhole site rbl-plus.mail-abuse.org. Check http://mail-abuse.org/referred.html for explanation" I've created a help ticket about it, but apparently that does nothing. Is there anything to do about this besides moving to a different hosting company? Also, on a related issue...when doing a whois on the IP address of my server I found out that the IP is registered with HostDime. What's that all about? Am I actually on a HostDime server and don't even know it. Is Surpass just a reseller for HostDime servers?

August 9th, 2004, 6:10 PM	#5 (permalink)
bumblevee Surpass Fan Seasoned Poster Joined in May 2004 Lives in Canada Hosted on pass7 90 posts Gave thanks: 0 Thanked 0 times	I'm in the same boat as you, Davo. I contacted tech support yesterday and was told they had to pass it on to hostdime abuse team. I'm getting tired of checking my mail thru horde. I guess both pass6 and pass7 are affected. __________________ Server: Pass 7 "Light travels faster than sound, this is why many people appear bright until they open their mouths." :surpass:

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August 9th, 2004, 11:17 AM	#2 (permalink)
sam Surpass Fan Super #1 Joined in Dec 2003 Lives in NJ 5,057 posts Gave thanks: 0 Thanked 4 times	getting those lists updated involves third parties and takes time. thanks for your patience. as for your second question, there isn't much that can be done about that. ulitimately the whois records must show who owns the network.

August 9th, 2004, 1:20 PM	#4 (permalink)
davo Registered User Fresh Surpasser Joined in Apr 2004 12 posts Gave thanks: 0 Thanked 0 times	Glad to know this is being handled...have the resellers/account holders causing the problem been booted? If the spam continues they won't remove the ban.

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