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August 14th, 2004, 11:05 PM
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#1 (permalink) |
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Registered User
Seasoned Poster
Joined in Aug 2004
64 posts
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What should i do now?
What should i do now when surpasshosting.com took my money from the bank and didn't give me my account. I tried to contact with them but i got no reply back. Pleaase give me some ideas. Thanks
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August 14th, 2004, 11:10 PM
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#2 (permalink) |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,394 posts
Gave thanks: 28
Thanked 94 times
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Gopher -
they were hit by a hurricane last night. Most people could not even get into the office today. Please be patient. All will work out.
__________________
Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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August 15th, 2004, 4:11 AM
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#4 (permalink) |
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O Admin sem semelhante
Super #1
Joined in Nov 2003
Lives in An undisclosed location in Mississippi, USA
Hosted on Pass58
1,198 posts
Gave thanks: 13
Thanked 9 times
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Hiya
Send an email to the help desk. support[at]surpasshosting.com Have your receipt numbers ready for when they reply. Thanks. G
__________________
Surpass Administrator Some people are like Slinkies . . . not really good for anything, but you still can't help but smile when you see one tumble down the stairs. - unknown  Server: Pass 58 Project: nunaya.bz - - A)bort, R)etry, I)nfluence with a large hammer. |
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August 16th, 2004, 6:06 AM
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#6 (permalink) |
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L'Awesome Advocate
Super #1
Joined in May 2004
Lives in .au
Hosted on Mango
2,423 posts
Gave thanks: 1
Thanked 5 times
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Reciept number is the number of your ticket. It should say this inside the email or in that auto-reply.
I might be wrong.
__________________
When I get sad, I stop being sad, and be AWESOME instead. True story. 
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August 16th, 2004, 7:57 AM
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#7 (permalink) | |
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minor deity
Super #1
Joined in Apr 2004
Lives in Georgia
Hosted on XEON
7,394 posts
Gave thanks: 28
Thanked 94 times
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Quote:
That is your Receipt number. John
__________________
Proud to be a Surmunity Mod! XEON Make a fundamental difference! My Sites: Curious about Brewing Beer? Join the community! >>>>> Some Change is GOOD! Keep your paycheck! Support the Fair Tax Get into an Art museum Victorian London It's your brain -ON WEB - mybrainhost.com (under development) What SHOULD Government do? Much Less than it Does! |
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August 16th, 2004, 10:53 AM
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#8 (permalink) |
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Registered User
Seasoned Poster
Joined in Aug 2004
64 posts
Gave thanks: 0
Thanked 0 times
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I got that. I got email from support[at]surpasshosting.com , and they said they will stranfer my ticket to billing depart., but i didn't hear anything from billing dept. They didn't reply my mail. So what should i do now.
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August 16th, 2004, 12:24 PM
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#9 (permalink) | |
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Surpass Fan
Comfy Contributor
Joined in Mar 2004
Lives in New York
Hosted on SH98
149 posts
Gave thanks: 0
Thanked 0 times
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Quote:
But, I assure you, if there is any error in billing, they will promptly refund the amount to you. |
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